Status: checked against official sources; automated independent review
Part of Etihad Guest hub
GUIDE
How to handle one-way car rentals and drop-off fees
One-way car rentals and drop-off fees are two connected things: a one-way rental is a hire collected at one location and returned to another, and the drop-off fee is the charge attached to returning the vehicle somewhere other than where it was collected.
Facts checked: 18 October 2026
Key takeaways
Source [4] is the Singapore Airlines KrisFlyer service-fee page. It prices changes to award and upgrade tickets: a change of date on Singapore Airlines, a change of route, cabin class, award type or an added stopover, a change of date, route, flight or carrier on partner airlines, and a redeposit of miles for an award or upgrade. [4] The same page sets no-show fees by cabin, from USD 100 in Economy Class to higher amounts in Business Class and First Class, and prices the extension of expiring miles at 1,200 miles or USD 12 per 10,000 miles or part thereof. [4]
Sources [5], [6] and [7] are ShebaMiles partner-airline pages for Thai Airways, ITA Airways and Etihad Airways. Each lists the booking classes that earn miles on flights operated by that airline, together with the accrual rate attached to each class. [5] [6] [7] The Etihad Airways page states that its rates apply to flights operated by Etihad Airways starting from 25 October 2025. [7]
None of the four is a rental agreement, a rental tariff or a drop-off fee schedule. [4] [5] [6] [7]
Four questions with no published answer
- No source states which rental operators permit one-way hire, in which markets, or on which dates. [4] [5] [6] [7]
- No source states a drop-off fee amount, or the basis on which one is set. [4] [5] [6] [7]
- No source states whether a drop-off fee appears separately from the rental rate at the time of booking, or is folded into a single total. [4] [5] [6] [7]
- No source compares the total cost of a one-way rental with the same trip returned to its starting point. [4] [5] [6] [7]
Because of that, this page gives no figure, threshold or waiver condition. Where a reader needs one of those, it has to come from the rental operator's own terms for the specific pick-up and drop-off locations. [4] [5] [6] [7]
A service-fee schedule is not a rental tariff
A published fee schedule fixes prices for named services; it does not describe vehicles or rental locations. Source [4] prices airline services in US dollars or KrisFlyer miles, and says that where several changes and services are used, the applicable fees are cumulative, with an additional USD 25 or 2,500 KrisFlyer miles for selected services handled offline by a Singapore Airlines office or reservations hotline. [4] The page also says offline service fees are waived for transactions that cannot be performed online, and for all PPS Club members and supplementary cardholders. [4] Those charges attach to award tickets and membership services; the page records no charge connected with vehicles or ground transport. [4]
The partner pages are also narrow in what they describe: they cover mileage accrual by booking class and note that miles are credited only to members who board a flight, so mile credit is not granted for flights not boarded because of delay or cancellation. [5] [6] [7] They say nothing about ground transport or rental charges. [5] [6] [7]
Limits of this page
- Cross-border one-way rentals. Hire collected in one country and returned in another.
- Dates. Only one checked page carries an effective date for its own content: the Etihad Airways accrual rates apply to flights operated from 25 October 2025. [7] The other checked pages give no effective date for the material on them, so no effective date can be attached to anything on this page. [4] [5] [6]
- Mileage earning is a different subject. The partner pages describe how many miles a flight earns depending on booking class; that is an accrual rule, not a charge for returning a car elsewhere. [5] [6] [7]
Sources
Sources checked on 18 October 2026. No rental operator's terms are among the sources checked, so Hertz, Avis, Enterprise, Sixt, Europcar and other rental companies, rental brokers and cross-border one-way rentals are not covered here; cross-border rentals are covered separately.
- Singapore Airlines KrisFlyer service fees, checked 18 October 2026
- ShebaMiles partner page: Thai Airways, checked 18 October 2026
- ShebaMiles partner page: ITA Airways, checked 18 October 2026
- ShebaMiles partner page: Etihad Airways, checked 18 October 2026