Qatar Airways Privilege Club award ticket change and cancellation fees

What you can do after reading this guide

• Place a planned change or cancellation in the correct timing window by counting back from your departure time. [1]
• Read the fee per passenger for your own tier, and tell whether Gold or Platinum gives the main member a waiver on the booking. [1]
• Say what comes back after a change or cancellation, and what does not come back if you simply do not travel inside the last three hours before departure. [1]
• Recognise which questions the printed schedule leaves open — partner awards, how the fee is collected, and when a refund arrives — and check the official page for them. [1]

Who this applies to and what you need first

This guide covers award flights and upgrades held in Qatar Airways Privilege Club, as set out on the qatarairways.com English site under the global edition. [1] The published schedule is written for award flights and upgrades together: it states that both can be changed or cancelled up to three hours before departure, and that a fee per passenger may apply depending on the time of the change or cancellation and your tier. [1]

To use the schedule you need an award flight or an upgrade that you have already booked, the departure time of that flight, and your Privilege Club tier — Burgundy, Silver, Gold or Platinum — because the amount printed for each timing window differs by tier. [1] You also need to know whether you are the main member or another passenger on the booking, because for Gold and Platinum the table separates the main member from other passengers, while for Burgundy and Silver it prints a single amount per passenger. [1]

Three points are not covered here. The page does not distinguish partner or oneworld awards from Qatar Airways-operated awards, so this guide cannot split the figures by operating carrier. [1] It does not say how the fee is collected, or when a refund of taxes or a credit of Avios is completed. [1] It also does not set out the screen-by-screen steps for managing a booking; it links to a Manage my booking entry point instead. [1]

How do you work out what a change or cancellation will cost?

1. Confirm that what you hold is an award flight or an upgrade, since the schedule is written for those two things. [1]
2. Note the scheduled departure time of the flight, because the fee depends on the time of the change or cancellation relative to departure. [1]
3. Check that you are still more than three hours before departure: award flights and upgrades can be changed or cancelled up to three hours before departure, so the schedule describes changes made up to that point. [1]
4. Decide which of the two printed windows your change falls into: more than 24 hours before departure, or 3 – 24 hours before departure. [1]
5. Identify your tier from the four printed in the table: Burgundy, Silver, Gold or Platinum. [1]
6. Identify who the amount applies to: for Burgundy and Silver read the single per-passenger amount, and for Gold and Platinum read the main member line and the other passengers line separately. [1]
7. Add up nothing yourself: the table prints USD 25 and USD 100 as the amounts, and a fee per passenger may apply. [1]
8. Then check what comes back. On a change or cancellation, eligible government and airport taxes will be refunded and the Avios spent will be credited back to your Privilege Club account. [1]

What happens to your Avios and fees when you change or cancel?

The schedule applies to award flights and upgrades, and the fee is described as a fee per passenger that may apply depending on the time of the change or cancellation and your tier. [1] No third timing row is printed: the two windows above are the ones the page distinguishes for changes and cancellations. [1]

The refund and credit statement is attached to changing or cancelling; the page treats the decision not to take the award flight inside the last three hours as a separate case with a different outcome for Avios. [1]

Worked example (illustration)

Illustration only: a Privilege Club Gold member holds an award flight and wants to move it, and a second passenger is travelling on the same booking. [1] If the change is made more than 24 hours before departure, the main member pays no change or cancellation fee and the other passenger is charged USD 25. [1] If the same change is made 3 – 24 hours before departure, the main member still pays no change or cancellation fee and the other passenger is charged USD 100. [1] In either case, eligible government and airport taxes will be refunded and the Avios spent will be credited back to the Privilege Club account. [1] A Burgundy member on the same booking would see USD 25 per passenger in the first window and USD 100 per passenger in the second. [1] If instead the Gold member decides not to take the award flight and there are less than three hours to go before departure, eligible government and airport taxes will be refunded but the Avios spent will not be credited back. [1] No Avios figure is printed for any of these cases; the amount at stake is the Avios you redeemed. [1]

Common reasons it fails

• Leaving it too late. Award flights and upgrades can be changed or cancelled up to three hours before departure, so a request inside that margin falls outside the published schedule. [1]
• Reading the amount as a booking fee. The schedule describes a fee per passenger that may apply depending on the time of the change or cancellation and your tier. [1]
• Assuming the Gold or Platinum waiver covers everyone. For those tiers the table separates the main member, who pays no change or cancellation fee, from other passengers, who pay USD 25 or USD 100 depending on the window. [1]
• Expecting Avios back after simply not flying. Where you decide not to take the award flight and there are less than three hours before departure, the Avios spent will not be credited back. [1]
• Expecting more than the taxes to be returned. The statement covers eligible government and airport taxes; the page does not list other amounts as refundable. [1]
• Choosing the wrong timing window. USD 25 and USD 100 are printed for different windows, and the boundary between them is 24 hours before departure. [1]

Exceptions and limits

• The waiver is tier-specific and person-specific. Only the Gold and Platinum rows print "No change or cancellation fee", and only for the main member; other passengers on those tiers are charged the same USD 25 and USD 100 amounts as Burgundy and Silver members. [1]
• Two timing windows, not three. The fee table prints a line for more than 24 hours before departure and a line for 3 – 24 hours before departure; there is no printed fee line for changes made inside three hours. [1]
• The Avios outcome depends on what you do. Changing or cancelling returns the Avios spent to your Privilege Club account, whereas deciding not to take the flight with less than three hours before departure does not. [1]
• Partner awards are not separated. The page sets one schedule for award flights and upgrades and does not print distinct figures for partner or oneworld awards. [1]
• Payment and timing of refunds are not stated. The page does not say how the fee is collected or how long a tax refund or Avios credit takes. [1]
• No effective date. The page prints no effective or last-updated date for the fee schedule. [1]

Frequently asked questions

How much does it cost to change or cancel a Privilege Club award?

It depends on the timing and your tier. More than 24 hours before departure the printed amounts are USD 25 for Burgundy and Silver, and USD 25 for other passengers of Gold and Platinum main members; 3 – 24 hours before departure the printed amounts are USD 100 for Burgundy and Silver, and USD 100 for other passengers of Gold and Platinum main members. [1]

Do Gold and Platinum members pay to change an award?

For Gold and Platinum the main member is shown as "No change or cancellation fee" in both timing windows, while other passengers on the booking are shown at USD 25 more than 24 hours before departure and USD 100 at 3 – 24 hours before departure. [1]

What comes back when I change or cancel?

Eligible government and airport taxes will be refunded, and the Avios spent will be credited back to your Privilege Club account. [1]

Can I cancel inside the last three hours?

The page states that award flights and upgrades can be changed or cancelled up to three hours before departure. [1] It separately states that if you decide not to take the award flight and there are less than three hours to go before departure, eligible government and airport taxes will be refunded but the Avios spent will not be credited back. [1]

Next step and official entry points

• Qatar Airways: Manage award flights and upgrades — applicable fees — read the timing-and-tier table, the three-hour cut-off and the refund statements on the official page. [1]
• Qatar Airways Privilege Club programme — start here for the programme's tiers and for the Avios earning and spending pages on this site.

Related pages

Qatar Airways Privilege Club programme, award change fee, award change and cancellation fees compared, Qatar Avios upgrade awards, Qatar Airways Privilege Club status guide, how to book Qatar Avios awards, and award reinstatement.

Sources

Sources checked on 18 October 2026. This guide covers the change and cancellation fees printed for Privilege Club award flights and upgrades on the qatarairways.com English site, and the refund of eligible government and airport taxes and of Avios on those bookings; it does not cover partner award specifics, how the fee is collected, refund processing times, or the steps inside Manage my booking, none of which the cited page states.

1. Qatar Airways: Manage award flights and upgrades — applicable fees, checked 18 October 2026