How to request Hilton points after a member dies

Who can request and who can receive

The requester is the individual who holds official legal authority over the deceased member's estate. Hilton's procedure asks for an official document establishing that authority, alongside the death certificate [1]. This page describes the Hilton Honors application only; it is not inheritance, probate or tax advice, and it does not tell you how authority over an estate is granted in any country.

Points can be transferred to multiple Hilton Honors members [1]. Every receiving member must already have an existing Hilton Honors account, because a new account cannot be created just to receive these Points [1]. Hilton's terms phrase the same condition as the requesting individual needing an existing account to receive the deceased member's Points [2]; in practice, confirm each intended recipient's own account before you submit.

Deadline and Hilton approval

The transfer request and required documents must be provided within one year from the date of the member's death [1][2]. The clock runs from the date of death, not from the date you learn of the account or start gathering papers.

Points move only upon Hilton's receipt and approval of the required documentation [2]. Transfers are made within the sole discretion of the Hilton Honors team, and any decision on a transfer request is final and not subject to further review or dispute [1]. Hilton's page does not state what happens if the one-year window is missed, so treat the deadline as firm rather than negotiable.

What transfers and what does not

Separately, Hilton's general terms state that accrued Points and certificates are not the member's property and, except as specifically provided, are not transferable for any reason or by operation of law [2]. The deceased-member clause is the specific provision that allows a Points transfer on documented approval.

Documents and where to send them

1. Complete the Declaration form and send it to [email protected] [1]. The form is reached through Hilton's official help article on transferring Points from a deceased member's account; this guide does not reproduce its fields.
2. Provide a copy of the member's death certificate; a certified copy is not required [1].
3. Provide an official document establishing the requester's legal authority over the member's estate [1].
4. Confirm the receiving member already has an existing Hilton Honors account [1].

Points can go to several members, but each transfer request must be processed individually, so submit the required documentation for each member you wish to transfer Points to [1][2]. Hilton's terms repeat the document list but do not host the form itself [2].

Hypothetical two-recipient checklist

Hypothetical example — not a live case, and no real people or documents are described. Approval is discretionary and not guaranteed.

1. Identify the person with official authority over the estate; that person will be the requester [1].
2. Confirm both intended recipients already hold their own Hilton Honors accounts; do not open accounts for them for this purpose [1].
3. Gather a copy of the death certificate (certified copy not required) and a copy of the estate-authority document [1].
4. Obtain the Declaration form through the official help article and prepare one submission per recipient, each sent to [email protected] with the supporting copies [1].
5. Note the date of death, because the one-year window runs from that date [1].
6. Keep copies of everything sent and a record of the sending date for each recipient.

After you submit: retain and verify

Retain copies of the completed Declaration form, the death certificate copy and the estate-authority document, plus proof and date of each email to [email protected]. Keep the date of death on file for the one-year deadline.

Verify by checking each recipient's own existing Hilton Honors account for the posted Points. Do not log into or spend from the deceased member's account.

Hilton states that receiving members will get the transferred Points within five business days of Hilton's receipt of the completed documentation and information requested [1], and the terms tie the same five-business-day statement to Hilton's receipt and approval [2]. That timing is stated by Hilton, but approval remains discretionary, so treat five business days as the stated service level after complete documents, not a guarantee of outcome.

How this differs from points pooling

Ordinary Points Pooling and 1-to-1 transfers run on separate mechanics: transfers in increments of 1,000 Points and up to 500,000 Points, a cap of 500,000 Points sent and 2,000,000 Points received per member per calendar year, and limits of six transfers and six pooling transactions per calendar year [2]. New members can pool, transfer or receive Points 30 days after enrollment with account activity, or after 90 days regardless of activity [2].

The deceased-member route instead requires estate documentation, a one-year deadline from the date of death and Hilton approval [1]. Those pooling increments, caps and waiting periods are not the rules that govern this application. For the ordinary mechanics, see Hilton Honors points pooling; for account closure and forfeiture, see loyalty account closure and points forfeiture; for program basics, see the Hilton Honors program overview.

Next action: open Hilton's official help article, download the Declaration form, confirm each recipient's existing account, and send one complete submission per recipient to [email protected] well inside the one-year window.

Sources

Rules checked: 20 October 2026.

1. Hilton Help Centre — Transferring Points from a deceased Member's Hilton Honors account
2. Hilton Honors Terms & Conditions (effective 15 July 2026)