How to earn AirAsia Rewards points

How do you earn AirAsia points on AirAsia flights?

Paid travel booked on the platform earns AirAsia points and Qualifying Flown Sectors on all AirAsia flights. [1] The membership agreement applies to every program and initiative under AirAsia rewards, including co-branding arrangements with partners. [1] The tier used for the calculation is the one held when the flight departs, not the one held when the ticket was booked. [1]

Low Fare tickets are described as earning "up to" the multiplier shown, while Premium Flex and Premium FlatBed tickets earn the stated multiplier. [1] The worked examples use a RM100 flight, and points are calculated on transactions in Malaysian Ringgit at the exchange rate BIGLIFE sets. [1] The airlines in scope are the AirAsia branded operators named in the agreement: AirAsia Berhad (Malaysia), Thai AirAsia Co. Ltd, PT Indonesia AirAsia, Philippines AirAsia, Inc., AirAsia (Cambodia) Co., Ltd, AirAsia X Berhad (Malaysia) and Thai AirAsia X Co., Ltd. [1] Short-haul flights operated by AK, FD, QZ, Z2 and KT count as one Qualifying Flown Sector, and long-haul flights operated by D7 and XJ count as two regardless of Fly-Thru. [1]

Two long-haul operators earn on a delayed timetable: AirAsia X Berhad (Malaysia) flights earn points only when flown on or after 12 March 2023, and Thai AirAsia X Co., Ltd. flights only when flown on or after 1 January 2026. [1] Sectors feed the tier ladder, which runs from Red at 0–13 sectors through Gold at 14–23 and Platinum at 24–49 to Black at 50 or more; a Fly-Thru connection is computed as two sectors. [1]

How do you earn AirAsia points with merchants, platform missions and co-brand cards?

Beyond flights, an AirAsia member ID earns points at any merchant signed up by BIGLIFE for points issuance, and the earn rate differs from one merchant to another; the full merchant list and earn structure are published on the AirAsia rewards site. [1] BIGLIFE can add, remove, substitute or change merchants and the points issuance, conversion or redemption structure at its discretion. [1]

The platform — the AirAsia website and the AirAsia MOVE app — pays XP for spending on participating products and services, including AirAsia hotels, AirAsia shop, AirAsia ride, AirAsia flights and Fly Beyond, and for Missions that involve no transaction. [1] XP sets the tier thresholds: Gold needs at least 30,000 XP, Platinum at least 80,000 and Black at least 150,000. [1] A member who also holds an AirAsia Co-Brand Card is automatically placed in the Platinum or Gold tier as applicable, and is reviewed for requalification in the anniversary month of the card against criteria published at AirAsiacards.com. [1] Tier upgrades are reflected in the system within five days, with airline sectors reviewed monthly, co-brand activity on card activation and platform activity daily. [1]

When do AirAsia points post, and how do you claim missing points?

Posting speed is set by each merchant under its own terms, so the time it takes for points to appear in an account varies by merchant, and BIGLIFE states it does not control or take responsibility for that timing. [1] Accounts are adjusted when credits or debits are posted, including those from returned goods, and disputed transactions or billings are not credited with points. [1]

A retrospective claim must be made within a maximum of 60 days from the fulfillment date — the flown date, the completion date of a stay or the date of purchase, as the case may be — and the final decision to award points rests with BIGLIFE. [1] No retrospective claim is allowed for a transaction made before the person registered as a member. [1] A valid claim is processed within 14 days of the request, provided all the information and documents BIGLIFE asks for are supplied; the claim is also subject to the merchant's own terms. [1] Disputes about the points statement must be raised within one month of the statement date, otherwise the statement is treated as correct and binding. [1]

Points can also move between members: since 18 January 2021 a member may transfer points to another member for a fee, in predefined denominations offered on the AirAsia rewards site, with the fee taken either in cash or by deducting points. [1]

How long do AirAsia points stay valid?

Points earned from 1 June 2019 remain valid for 24 months from the date they are credited to the account and are automatically deducted at the end of the 24th consecutive month. [1] No extension period is given for unused expired points unless BIGLIFE determines or approves otherwise, and BIGLIFE may configure a different expiry date for points awarded under specific promotions or campaigns. [1] When points are redeemed, the earliest-expiring points are used first, followed by the earliest accumulated. [1] Accumulating points does not give a member a vested right to any particular award, and members are told not to rely on the continued availability of any award or benefit. [1]

Exceptions and limits

• No-shows. A passenger who does not show for the relevant flight does not earn Qualifying Flown Sectors. [1]
• Award flights. Flights redeemed with AirAsia points, or with points plus cash, do not earn Qualifying Flown Sectors. [1]
• Non-revenue fares. Charter flights, staff-related benefits and duty travel are excluded from Qualifying Flown Sectors. [1]
• Promotional fares. Sectors are awarded on any promotional fare, but selected promotional fares as determined by AirAsia do not earn AirAsia points. [1]
• Cabin upgrades. A member upgraded to a different class without the ticket being reissued earns points on the fare originally purchased, as reflected on the ticket. [1]
• Voucher payments. Tickets paid for with travel vouchers issued by AirAsia X Berhad (Malaysia) do not earn AirAsia points. [1]
• Account standing. Fraudulent or abusive earning, including points earned by travel agents on behalf of unrelated members, can lead to forfeiture of accumulated points and cancellation of the membership and member ID. [1] Voluntarily canceling a membership is irreversible and forfeits the points and Qualifying Flown Sectors left in the account. [1]

Frequently asked questions

Do AirAsia points expire?

Yes — points earned from 1 June 2019 expire 24 months after the date they are credited, with no extension unless BIGLIFE approves one, and promotion points may carry a different expiry date. [1]

Can you earn AirAsia points on flights booked with points?

Redeemed flights, paid wholly or partly with AirAsia points, do not earn Qualifying Flown Sectors. [1]

How long do you have to claim missing AirAsia points?

Claims are capped at 60 days from the fulfillment date and are decided by BIGLIFE, and no claim is accepted if you were not a member when the transaction took place. [1]

Do flights operated by AirAsia X earn points?

AirAsia X Berhad (Malaysia) flights earn points when flown on or after 12 March 2023, and Thai AirAsia X Co., Ltd. flights when flown on or after 1 January 2026. [1]

Can AirAsia points be transferred to another member?

Yes — since 18 January 2021 a member can transfer points to another member for a fee, in predefined denominations, with the fee paid in cash or deducted from points. [1]

Related pages

Terms used above, including AirAsia member ID, Qualifying Flown Sectors, XP and Missions, are defined in the frequent flyer glossary. For the wider picture on how airline currencies are structured, start from the terms index.

Sources

Sources checked on 21 October 2026. This page reports no account test. It covers AirAsia rewards only; other airline and hotel programs, and the individual terms of co-brand card issuers or partner merchants, are not covered here.

1. AirAsia Membership Agreement, AirAsia rewards terms and conditions, checked 21 October 2026