Status: checked against official sources; automated independent review
Part of Air Europa Suma hub
GUIDE
How to book Air Europa SUMA award flights
Air Europa SUMA is the loyalty programme of Air Europa, and a SUMA award ticket is a ticket for a flight operated by Air Europa or an Air Europa partner whose value is paid in Suma Miles, or in a combination of Miles and money. [4] Redemptions are made on the Air Europa website or by phone through Air Europa Suma Customer Service, while Aerolíneas Argentinas awards are booked through the Suma call centre. [4] [5]
Facts checked: 18 October 2026
Key takeaways
- Suma Miles can be spent on Air Europa flights, flights operated by SkyTeam Alliance airlines, flights operated by airlines affiliated with the programme, and non-airline products and services. [4]
- Only SUMA members can redeem Miles, but the ticket may be issued in another person's name and that passenger does not have to be a member. [4]
- Awards on Air Europa itself follow current fares at the time of booking, while Aerolíneas Argentinas awards use a published distance table. [4] [5]
- Airport taxes, duties, public charges and administration fees are paid by the member on top of the Miles, and award tickets cannot be refunded in cash. [4]
Where do you book SUMA award tickets?
Flight awards are requested on the Air Europa website or through Air Europa Suma Customer Service, and the terms list a separate number, 902 401 506, for flight bookings and ticket issuance paid in Miles, alongside the general Suma service line on 911 360 200. [4]
Partner awards on Aerolíneas Argentinas are booked through the Air Europa Suma call centre, which the partner page lists on 911 360 200 in Spain and 0034 971 92 78 92 internationally. [5]
Every award ticket must be confirmed, and standby bookings are not permitted. [4] Issuance depends on the Miles balance in the member's account and on seat availability, and the terms state that there are no date restrictions on the use of Miles. [4]
Only SUMA members can redeem Miles, even when a third party is the beneficiary. [4] The ticket itself may be issued in the name of a person the member designates, and that passenger does not have to be enrolled in the programme. [4] Air Europa and its programme partners reserve the right to change the Miles table at any time without prior notice, and say they will publish details of changes on the Air Europa website. [4]
How many Suma Miles does an award cost?
The number of Miles required for an Air Europa ticket is subject to current fares at any given time, and Air Europa reserves the right to change the sale process without notice. [4] Members can also combine cash with accrued Miles when redeeming Air Europa tickets. [4]
Two age rules adjust the Miles price of an Air Europa award: children under two are charged 10% of the adult Miles rate, while children aged two to twelve receive the same discount as on public ticket sales, depending on the route and fare chosen. [4]
Aerolíneas Argentinas is a partner for both earning and redeeming Suma Miles, and its network covers 20 international destinations in the Americas, Europe and the South Pacific alongside 38 routes inside Argentina, from bases at Aeroparque Jorge Newbery and Ezeiza International Airport in Buenos Aires. [5] Suma awards on that airline are priced by distance flown, as of 18 October 2026: [5]
| Distance flown (miles) | Economy | Business |
|---|---|---|
| 0–600 | 6,000 | 12,000 |
| 601–1,250 | 12,000 | 24,000 |
| 1,251–1,750 | 15,000 | 30,000 |
| 1,751–3,500 | 32,000 | 64,000 |
| Over 3,500 | 48,000 | 95,000 |
Aerolíneas Argentinas redemptions are paid in full with Suma Miles, airport taxes are not included, and the tickets are non-refundable. [5]
What taxes and fees do you pay on a SUMA award?
Miles do not cover the whole cost of an award. Suma members must pay all airport taxes, duties and public charges payable at airports, plus administration fees and any other applicable costs charged to their Miles account. [4] On Aerolíneas Argentinas redemptions the partner page confirms that airport taxes are not included in the Miles price. [5]
Two discount schemes reach only the cash side of a booking: residents of the Balearic Islands, the Canary Islands, Ceuta and Melilla, and large families, keep their discounts only in the mixed Miles-and-money option, and only on the amount paid in cash, with no discount on the Miles portion. [4] For the wider picture on carrier-imposed charges, see the airline award taxes and surcharges guide.
What are the change and refund rules?
Air Europa's programme terms treat award tickets as non-refundable: date and route changes are permitted only if the airfare you selected includes that option, and tickets issued in exchange for Miles can never be refunded in cash. [4] Award tickets remain subject to the airline's General Conditions of Carriage, and if a member is denied boarding the same rules apply to an award ticket as to a standard ticket. [4]
Rewards that are services rather than flights are non-refundable and non-exchangeable under the same terms. [4] Aerolíneas Argentinas award tickets are described as non-refundable on the partner page. [5]
Exceptions and limits
- Confirmed tickets only. Award bookings cannot be made for standby travel or for tickets that are confirmed after the date of issue. [4]
- Change rights follow the fare. The right to change dates or routes on an Air Europa award exists only where the chosen airfare includes it, so a restricted fare can leave you with an award that cannot be moved. [4]
- Discounts stop at the Miles line. Resident and large-family discounts apply to the cash part of a mixed payment only, never to the Miles part. [4]
- Rates move. The Miles table can change without prior notice, and the Miles needed for an Air Europa ticket follow current fares at the time of booking. [4]
- Partner rules are set per partner. The Aerolíneas Argentinas table applies to that airline's flights and is a full-Miles, non-refundable redemption with taxes excluded; it is not a general rate for every partner. [5]
Frequently asked questions
Can I book a SUMA award for someone else?
Yes. The ticket may be issued in the name of a person designated by the Suma member, and that passenger does not have to be a programme member. [4] The Miles themselves can only be redeemed by the member, even where a third party is the beneficiary. [4]
Are SUMA award tickets refundable?
No. Tickets issued in exchange for Miles are non-refundable and can never be refunded in cash, and date or route changes are allowed only when the selected airfare includes that option. [4] Aerolíneas Argentinas award tickets are also listed as non-refundable. [5]
Do I still pay taxes on an award ticket?
Yes. The member pays all airport taxes, duties and public charges, plus administration fees and other applicable costs, in addition to the Miles. [4] On Aerolíneas Argentinas redemptions airport taxes are not included in the Miles price. [5]
Can I pay part cash and part Miles?
For Air Europa tickets, the terms allow cash to be combined with accrued Miles at redemption, and an award ticket is defined as one paid in Miles or in Miles plus money. [4] Resident and large-family discounts on such bookings apply only to the cash amount. [4]
How many Miles is a transatlantic SUMA award?
On Air Europa's own flights the Miles required follow current fares at the time of booking rather than a fixed band. [4] On Aerolíneas Argentinas, whose network links the Americas and Europe, the longest distance band above 3,500 miles costs 48,000 Suma Miles in economy and 95,000 in business. [5]
Sources
Sources checked on 18 October 2026. Earning rules, elite status and SkyTeam-wide redemption policy are not covered here, and neither are the programmes of other airlines; for the programme itself see Air Europa SUMA.
- Air Europa Suma terms and conditions, checked 18 October 2026
- Air Europa Suma: earn and redeem Miles with Aerolíneas Argentinas, checked 18 October 2026