Status: checked against official sources; automated independent review
GUIDE
How to use paid Star Alliance lounge entry at Haneda Airport
Star Alliance paid lounge entry is a reservation product sold through Star Alliance's website for more than 1,000 lounges worldwide. [4] The programme says a reservation admits you only to the lounge you booked, and that lounges have their own terms and conditions for entry, including dress code and conduct. [4]
Facts checked: 18 October 2026
Key takeaways
- For Star Alliance paid lounge reservations, the programme says lounges set their own terms and conditions for entry, including dress code and conduct that guests must follow. [4]
- The Star Alliance page reviewed on 18 October 2026 says paid lounge entry is available at over 1,000 lounges worldwide, and buyers must be flying a Star Alliance member carrier. [4]
- Access bought through Star Alliance's reservation site requires no frequent flyer status and no business class of travel. [4]
- A paid reservation admits you only to the lounge you booked, for a maximum of three hours unless the lounge or your access document says otherwise. [4]
What do Star Alliance's paid lounge terms say about entry?
For Star Alliance paid lounge reservations, the programme says lounges have their own terms and conditions for entry, including dress code and conduct that guests must follow, and that a purchased reservation is valid only for the lounge named on it. [4]
For airline-specific lounge pages, see the Japan Airlines Sakura Lounge and ANA's lounge; for alliance-level access, see oneworld lounge access and Star Alliance lounge access. For a step-by-step pre-flight sequence, use the lounge access checklist.
How does Star Alliance paid lounge entry work?
Star Alliance sells paid lounge access through a reservation. You pick the lounge, the date and time of arrival, and the number of people in your party before paying, and the confirmation email is what admits you at the door. [4] At the lounge entrance, you can scan a barcode, the date and time are already selected, and after payment you receive a reservation email to present at the front desk. [4]
| Who can buy | Passengers flying on a Star Alliance member carrier flight [4] |
|---|---|
| Status or cabin needed | None when bought through Star Alliance's reservation website [4] |
| Lounge covered | Only the lounge named in the reservation [4] |
| Minimum age to reserve | 18 [4] |
| Party size | Up to nine people including the person booking [4] |
| What to present | The reservation email and a valid boarding pass for the same day of travel; identification may be requested [4] |
| Length of stay | Three hours maximum, unless the access document or the lounge states otherwise [4] |
| Price | Taxes and service fees are included in the listed lounge price [4] |
Star Alliance says access is guaranteed once a reservation is completed, but the stay still depends on the lounge's own policies, such as a dress code or a requirement to show valid identification. [4]
How do you check terminal and opening hours for a paid lounge?
The Star Alliance page lists terminal, floor and opening hours for the lounges it shows, so the individual lounge listing is where you confirm where it sits and when it opens. Its Los Angeles lounge, for example, is on the sixth floor of the Tom Bradley International Terminal and opens 08:00–01:00 every day, while its Rio de Janeiro lounge is in Terminal 2, Level 3 and opens 12:00–02:00 every day. [4]
Hours and purchase windows are not uniform. Some lounges restrict the times at which access can be bought, in which case you have to pick a different date or time, and some offer several lengths of stay at different prices. [4] A reservation cannot be moved to another date or time once it is made, so check the terminal and hours again shortly before travel. [4]
Exceptions and limits
- Refunds. A reservation is fully refunded if you cancel more than 24 hours before your estimated entry time because your flight was cancelled or delayed by more than four hours. If you do not cancel, or your flight is not cancelled or delayed by more than four hours, the reservation is not refunded. A booking made less than 24 hours before entry is only partly refunded, and the refund excludes a service fee of 5% of the total transaction, if the flight is cancelled or delayed by more than four hours. [4]
- Changes. The date and time of a reservation cannot be modified; you cancel and book again. First name, last name, email address, flight number and comments can be edited. [4]
- Children. Child policy is set by each lounge: some admit children free of charge, others require a paid place for every child entering. [4]
- Guests. People added to a group reservation are admitted only in the presence of the person under whose name the booking was made. [4]
- House rules. A confirmed reservation does not override a lounge's own conditions, which can include a dress code, a conduct code and a check of valid identification. [4]
Frequently asked questions
Do you need elite status to buy lounge access?
No. Star Alliance's paid lounge access has no frequent flyer status or business class requirement when you book through its reservation website. [4] You do, however, have to be flying on a Star Alliance member carrier. [4]
Can you bring guests on a paid lounge reservation?
Yes, up to nine people in total including yourself. [4] Guests can enter only with the person named on the reservation. [4]
How long can you stay in a paid lounge?
A maximum of three hours, unless the access document or the lounge itself indicates a different length of stay. [4]
Can you move a paid lounge reservation to another day?
No. The date and time cannot be modified; you have to cancel and make a new reservation. [4]
Do children pay for lounge entry?
It depends on the lounge. Some offer complimentary access for children, while others require lounge access to be bought for each child entering. [4]
Sources
Sources accessed on 18 October 2026. It covers Star Alliance paid lounge entry only; it does not set out airline-specific or airport-wide lounge access rules. Airline-specific lounge pages are linked under Related pages.
- Star Alliance paid lounge access and lounge frequently asked questions, checked 18 October 2026