FlyerfolioMiles and membership
English

Status: checked against official sources; automated independent review

Part of PhoenixMiles hub

GUIDE

How to Earn Air China PhoenixMiles

PhoenixMiles is Air China's frequent flyer programme, and its website publishes the earning side as separate pages for airline accumulation, non-airline accumulation and an airline partner overview, with a flight retroactive-credit entry inside the member area. [1]

Facts checked: 18 October 2026

Key takeaways

  • Air China keeps PhoenixMiles earning rules on dedicated pages for airline accumulation, non-airline accumulation and airline partners rather than on its home page. [1]
  • The partner side is split into Air China Group carriers, Star Alliance, and Star Alliance connecting and other partners. [1]
  • Flights that have not posted are handled through a flight retroactive-credit entry in the member area, alongside a mileage overview and a mileage statement. [1]

Where the earning guidance sits

PhoenixMiles is run from Air China's frequent flyer site at ffp.airchina.com.cn, a Chinese-language site that also carries an English link. [1] The programme menu separates an airline partner overview, airline accumulation rules and non-airline accumulation into three separate entries, so the earning detail is spread across pages rather than collected in one table. [1]

Partners are presented in three groups: Air China Group carriers, Star Alliance, and a further section covering Star Alliance connecting and other partners. [1] Because the site treats those groups separately, a crediting rule found under one heading cannot be assumed to apply under another, and each group has to be checked on its own page. [1]

A member handbook is linked from both the programme menu and the member area, and the site also keeps a frequently asked questions section. [1]

Air China flights and retroactive credit

Inside the member area the site provides a mileage overview and a mileage statement for reviewing posted activity, and a flight retroactive-credit entry for requesting credit for a flight. [1] The same area holds personal-detail, password and document settings, and a nominee management section that belongs to redeeming miles rather than to earning them. [1]

A reader who needs to chase a missing flight should treat those points as unpublished rather than assume a partner-carrier or alliance-wide rule. [1]

Miles are not the same as status on this site: elite membership and programme membership sit in their own menu section, separate from the mileage pages. [1]

Partners, shopping and offers

Outside flying, the site lists a partner directory, a shopping section, and an activities section carrying programme news and offers. [1] Non-airline accumulation has its own rules page, which is the counterpart to the airline accumulation page for activity on the ground. [1]

Exceptions and limits

  • Programme scope. Everything here describes PhoenixMiles as published by Air China on its Chinese-language site, checked on 18 October 2026; no earning rate is applied to another programme. [1]
  • Group-by-group rules. Air China Group carriers, Star Alliance carriers and Star Alliance connecting or other partners are listed under different headings, so crediting conditions set for one group do not carry across to the next. [1]
  • Redemption features. Award ticket booking, mileage upgrades (including a separate Star Alliance upgrade entry) and nominee management are redemption tools on the same site and are outside the earning scope of this page. [1]
  • Unpublished figures.
  • Terms in the handbook.

Sources

Sources checked on 18 October 2026. Other programmes' earning rules, including those of other Star Alliance members, are not covered here; see the how to earn miles guide for those.

  1. PhoenixMiles member site, Air China, checked 18 October 2026