Status: checked against official sources; automated independent review
PROGRAMME PROFILE
RIU Class: hotel loyalty programme
RIU Class is the free hotel loyalty programme of RIU Hotels & Resorts, with three published tiers—Classic, Gold and Diamond—and points earned on stays that can be used for direct-booking discounts and hotel extras. [1] It is operated by RIU Hotels & Resorts and applies to stays at its hotels. [1] This profile is limited to the RIU Class rules RIU publishes; benefits attached to a particular rate, property or offer remain subject to that offer's conditions. [1]
Facts checked: 18 October 2026
Key takeaways
- RIU Class is free, awards points on RIU hotel stays, and lets members use points for discounts on bookings made directly with RIU and for extra hotel expenses. [1]
- The published entry tier is RIU Class Classic, reached after a first stay or after previous stays are logged; RIU Class Gold is described at 30 nights and RIU Class Diamond at 60 nights in a two-consecutive-year period. [1]
- A RIU Class account does not expire, but points expire automatically after four consecutive years without logged stays; RIU lists redemption, online pre check-in and Riu Shop purchases as ways to extend the point expiry date. [1]
- Gold and Diamond members can redeem up to 100% of the value of a “RIU Class Direct Booking”, earn more points per night, send special requests and receive exclusive discounts at the Riu Shop Online. [1]
What is RIU Class and how do you join?
RIU Class is the loyalty programme of RIU Hotels & Resorts. Membership is free, and members earn points each time they stay at one of the group's hotels. [1]
Guests can create an account on the RIU Class site. Once logged in, a member can download a digital RIU Class card from riu.com by choosing “Download my virtual card”; RIU also says members can use their RIU Class number to enjoy programme benefits. [1] Members who reach RIU Class Gold or RIU Class Diamond for the first time receive a RIU Class card with their name on it by mail at their registered address. [1]
RIU presents the programme as a source of exclusive benefits and discounts and lists discounts and gifts among the benefits. [1] Conditions apply to the programme's benefits. [1]
How do RIU Class tiers work?
RIU Class has three published tiers: Classic, Gold and Diamond. [1] The programme describes tier progression by nights stayed, and its membership FAQ measures the Gold and Diamond thresholds over the 24 months since the member's last check-out, referring to the member and their beneficiary. [1]
| Tier | Published qualification | Published notes |
|---|---|---|
| RIU Class Classic | After completing a first stay or logging previous stays [1] | Members receive Classic benefits from that point [1] |
| RIU Class Gold | 30 nights in a period of two consecutive years [1] | The FAQ also ties 30 nights to the 24 months since the member's last check-out and to the member and beneficiary [1] |
| RIU Class Diamond | 60 nights in a period of two consecutive years [1] | The FAQ also ties 60 nights to the same 24-month check-out window [1] |
Members can check the number of nights they have spent by logging in to their account at riu.com or on the RIU app. [1] When a member reaches Gold or Diamond for the first time, RIU mails a card bearing the member's name to the registered mailing address. [1]
How do you earn and redeem RIU Class points?
RIU says members earn points on all their stays. [1] Points can be exchanged for discounts on bookings made directly with RIU and for extra expenses at the hotel. [1] Members can also transfer points to other RIU Class accounts. [1]
The RIU Class account does not expire, but points expire automatically if a member does not log any stays for four consecutive years. [1] RIU says the point expiry date can be extended when a member redeems points for bookings, completes online pre check-in or makes a purchase from the Riu Shop, subject to conditions. [1]
What benefits does RIU Class include?
RIU lists programme benefits such as discounts, gifts, point transfers to other RIU Class accounts and special requests. [1] It also says members can enjoy benefits when they book with their account, giving examples including a free transfer at select destinations and massages for two. [1]
Gold and Diamond members have additional published benefits: they can redeem up to 100% of the value of a “RIU Class Direct Booking”, earn more points per night, send special requests to hotels and receive exclusive discounts at the Riu Shop Online. [1] RIU attaches conditions to the programme's benefits and offers. [1]
Exceptions and limits
- Points can expire even though the account does not. RIU says the account has no expiry date, but points expire automatically after four consecutive years without logged stays. [1]
- Expiry extensions are conditional. Redeeming points for bookings, online pre check-in and Riu Shop purchases are listed as ways to extend the point expiry date; RIU states that conditions apply. [1]
- Tier nights use a time window. Gold is described at 30 nights and Diamond at 60 nights in a two-consecutive-year period, while the FAQ measures the thresholds over the 24 months since the last check-out and refers to the member and beneficiary. [1]
- Some benefits are limited by destination or booking channel. The free transfer applies at select destinations, and RIU says members can enjoy booking benefits when they book with their account. [1]
- Cards are not all physical. A digital card is available through the member account, while a named physical card is mailed when a member reaches Gold or Diamond for the first time. [1]
Frequently asked questions
Is RIU Class free to join?
Yes. RIU says RIU Class membership is totally free and that members earn points each time they stay at one of its hotels. [1]
How many nights do you need for RIU Class Gold?
RIU describes Gold as 30 nights in a period of two consecutive years. [1] Its FAQ also frames the threshold as 30 nights in the 24 months since the member's last check-out, referring to the member and their beneficiary. [1]
Do RIU Class points expire?
The account does not expire, but points expire automatically after four consecutive years without logged stays. [1] RIU says the expiry date can be extended by redeeming points for bookings, completing online pre check-in or buying from the Riu Shop, subject to conditions. [1]
What can RIU Class points be used for?
Points can be exchanged for discounts on bookings made directly with RIU and for extra expenses at the hotel. [1] Members can also transfer points to other RIU Class accounts. [1]
How do you get a RIU Class card?
Members can download a digital card from their account at riu.com by choosing “Download my virtual card”. [1] A named physical card is mailed when a member reaches Gold or Diamond for the first time. [1]
Sources
Sources accessed on 18 October 2026. This page covers RIU Class only; airline programmes, credit-card programmes and other hotel loyalty programmes are not covered here.
- RIU Class: loyalty programme and benefits, checked 18 October 2026