Status: checked against official sources; automated independent review

GUIDE

How to Book EVA Air Infinity MileageLands Awards

Infinity MileageLands awards are tickets issued by EVA Air in exchange for miles held in its own loyalty programme, and EVA Air spreads the work across three places on its website: an "Award/Upgrade Availability" page, a "Mileage Redemption" page inside the Infinity MileageLands menu, and a "Member Award Tickets" entry listed under Book Online. [2] [3]

Facts checked: 18 October 2026

Key takeaways

  • Award activity is filed under Infinity MileageLands: the programme menu carries "Award/Upgrade Availability" and "Mileage Redemption", while "Member Award Tickets" sits under Book Online. [2] [3]

Where EVA Air puts the award tools

EVA Air's global English site groups its loyalty links under Infinity MileageLands, and that menu runs from "Introduction of Infinity MileageLands" and "Tiers and Privileges" through "Mileage Award Program", "Earning Mileage", "Purchase Miles/Top up Miles", "Reinstate Miles", "Award/Upgrade Availability", "Mileage Redemption", "Transfer/Return Miles" and "Mileage Calculator". [2] For a booking attempt the two relevant entries are "Award/Upgrade Availability" and "Mileage Redemption", which EVA Air presents as separate pages rather than a single screen. [2]

In parallel, the Book Online heading in the main navigation carries a "Member Award Tickets" link beside the ordinary flight search, fare families, special events and member-exclusive fares. [2] [3] The account area adds "My Profile", "My Mileage Inquiry", "Claim Missing Miles", "Check Mileage Statement", "Nominee List Management" and "Electronic Certificate Management", which are the pages a member would use to fix mileage or travel-document issues around a booking. [2]

Pricing, taxes and miles-plus-cash

Two features do appear by name. The homepage flight search form includes a "Miles & Cash" checkbox, listed with the member-exclusive fare option and the event-code field. [3] Separately, the programme menu lists "Purchase Miles/Top up Miles", "Reinstate Miles" and "Mileage Calculator" pages. [2]

Partners and Star Alliance

EVA Air's Plan & Book menu links a "Star Alliance Networks" page and an "Airline Partners" page, sitting next to timetables, route maps and interline passenger notices. [3] Anyone planning a partner redemption should treat the programme terms as the governing document; the partner award booking checklist and the Star Alliance guide cover the general questions to ask.

Partner-related entries exist in the navigation, including "Special Discounts from Partners" and "Co-Brand Cards" in the programme menu, alongside "Transfer/Return Miles". [2]

Exceptions and what the sources do not cover

  • Market and language. The site's selector lists many residence markets and a Chinese language option. [2]
  • Booking channels.
  • Award conditions.
  • Mileage validity. Expiry, reinstatement deadlines and the cost of buying or topping up miles are behind pages whose contents were not retrieved, so no expiry period is stated here. [2]

Sources

Sources accessed on 18 October 2026. Only EVA Air's own global English site was checked; the programmes of its Star Alliance and other airline partners, and the sites of banks and transferable-points schemes, are not covered here.

  1. EVA Air Infinity MileageLands mileage redemption page (site navigation and page shell), checked 18 October 2026
  2. EVA Air global English homepage and main navigation, checked 18 October 2026