How to Book JetBlue TrueBlue Awards

Turning on the points toggle

JetBlue does not send members to a separate redemption tool. Its redemption guidance says to start a flight search on jetblue.com or the JetBlue app [4], and the search form on the JetBlue home page carries a "Use TrueBlue points" option alongside the origin, destination, departure and return fields and the traveller count [3]. Once the checkbox is selected, the next step is to select search flights [4].

The results that come back display the points required for a 100% points redemption [4]. That is the first price a member sees, and it is a points figure for a fully points-funded booking rather than a mixed points-and-cash figure [4]. JetBlue's redemption page also directs readers to a separate section covering how to access Cash + Points for flight redemptions on JetBlue-operated flights [4].

Partner itineraries sit outside that structure. JetBlue states that Cash + Points redemptions are not available on award travel bookings operated solely by partner airlines, and that redemptions on partner-operated itineraries require a 100% points redemption [4]. The same page links to the airline partners for further redemption options [4]. Beyond that distinction, partner and code-share redemptions are outside the scope of this guide.

How the points price is set

There is no single points figure attached to a route in JetBlue's guidance. The points required for an award flight vary depending on destination, day of the week, season and advance booking window [4]. The number for a particular flight is based on the published base fare at the time of booking, and therefore depends on the flight chosen and on whether peak travel periods apply [4]. Because the price moves with those factors, the same city pair can need a different number of points from one set of dates to the next [4].

JetBlue adds that certain flights require more points and higher government taxes and fees to redeem [4]. Readers comparing this with other airlines will find the general pattern described under revenue-based redemption.

The earning side of TrueBlue runs on a comparable fare basis: points earned on JetBlue are calculated on the fare paid for JetBlue-operated flights and eligible fees, less taxes and non-eligible fees [6]. That does not predict what an award will cost, because the award price is the one quoted in the search results [4].

Taxes, fees and payment

Taxes and fees apply to award flights, are the passenger's responsibility, and vary with the departure and destination cities [4]. For domestic award flights JetBlue states taxes and fees of $5.60 one-way and $11.20 round trip; for international award flights the range given is $5.60 to $161.50 one-way and $27.60 to $171.60 round trip [4]. Those amounts must be paid at the time the award flight is booked and are subject to change as required by law [4]. JetBlue publishes one-way and round trip amounts separately, so a one-way award and a round trip award are quoted on their own terms [4].

The award fare covers the flight, not everything sold alongside it: fees for oversized, overweight or extra baggage, and charges for other products and services sold separately, fall outside it [4]. Redemption bookings accept no more than two forms of payment, for example a travel credit used together with TrueBlue points [4]. If the balance is short, points can be bought, gifted or transferred at a cost, and points obtained that way can be used toward award redemptions but do not earn tiles [4].

Exceptions and limits

• Partner-operated itineraries. Cash + Points is not available and a 100% points redemption is required on bookings operated solely by partner airlines [4]. All other partner and code-share redemption rules are outside this guide.
• Availability. Inventory is entirely at the operating carrier's discretion, availability is not guaranteed and can be modified at any time, and all fares are subject to change [4].
• Higher-cost awards. Some flights need more points and higher government taxes and fees than others [4].
• Separately sold extras. Baggage charges for oversized, overweight or extra bags, and fees for products and services sold separately, are not part of the award fare [4].
• The number of points a named route requires, whether an award seat can be held before payment, and the change or cancellation rules that apply once an award ticket has been issued.

Related pages

Programme: JetBlue TrueBlue. Step-by-step guides: award search workflow, first award flight step by step. Terms: award availability, one-way award, revenue-based redemption, all glossary terms.

Sources

Sources checked on 18 October 2026. It covers award bookings on JetBlue-operated flights only; partner-airline redemptions, code-share itineraries and other frequent flyer programmes are not covered here.

1. JetBlue home page and flight search, checked 18 October 2026
2. Redeeming Points for Award Travel, checked 18 October 2026
3. Earning TrueBlue Points, checked 18 October 2026