Part of Brilliant by Langham hub
GUIDE
How to join Brilliant by Langham
Brilliant by Langham is the loyalty and experience platform from Langham Hospitality Group, launched in 2024, and it is free to join for individuals aged 18 or above who are not already members and have not had a membership terminated for breaching the terms. [2] [3] Enrollment can be completed on the official website or mobile app, through the WeChat Mini-Program, or on-site at a property, and the account should be created before the spending you want counted because no points can be earned from spending made before successful enrollment. [2] [3]
Facts checked: 21 October 2026
Published with cited facts · How this page was checked
Key takeaways
- Brilliant by Langham is free to join and open to individuals aged 18 or above who are not already members and have not had a membership terminated for breaching the terms. [2] [3]
- Brilliant lists the website, mobile app, WeChat Mini-Program and on-site enrollment at properties as ways to sign up. [2]
- No Brilliant Points can be earned from spending made before successful enrollment, so create the account before the stay or charges you want counted. [3]
- One membership per person is permitted; multiple accounts can be merged and consolidated by the company. [2] [3]
Who can join Brilliant by Langham?
Brilliant sets the minimum joining age at 18. [2] [3] The terms describe the program as open to individuals aged 18 or above who enroll through eligible channels, give valid and accurate personal information and consent, are not already members, and have not previously had a membership terminated for breaching the terms. [3] Brilliant's FAQ lists a valid email address and, for mainland China, a mobile number as what is needed to enroll. [2]
Membership is individual and limited to one account. [2] [3] The name on the membership should match the member's legal identification, such as a passport, identity card or other official government document. [3] If a member holds two passports with different names, Brilliant recommends enrolling with the passport used most often for travel; a name change after enrollment requires identity verification. [2]
Successful enrollment starts the member at Onyx, the entry tier, with no Status Points required. [3] See the Brilliant by Langham program guide for the other tiers.
How do you enroll in Brilliant by Langham for free?
There is no membership fee. [2] [3] Brilliant lists the following ways to sign up: the official website or mobile app, on-site enrollment at its properties, or the WeChat Mini-Program. [2] The FAQ says other methods, such as promotional campaigns, may become available in future. [2]
Whichever route is used, the terms require enrollment through an Eligible Channel with valid, accurate personal information and the necessary consents. [3] By enrolling, the member accepts the terms and conditions, including any applicable points run-off arrangements, consents to the processing of personal data under the privacy policy, confirms eligibility and the accuracy of the information, and accepts that membership is non-transferable. [3]
After successful enrollment, the digital membership card is available by signing in to the Brilliant Dashboard; the mobile app and WeChat Mini-Program can store the membership card in the mobile wallet. [2] Brilliant says membership is going digital. [2]
What should you do before your first Brilliant by Langham stay?
Join before the spending you want counted. [3] No Brilliant Points can be earned from any expenditure made before successful enrollment. [3]
For a qualifying stay, book the room under your own name, occupy it yourself, provide your membership number during booking or before check-out, and settle the bill yourself, such as with a debit or credit card in your name. [3] The booking must be made through an Eligible Channel at an Eligible Room Rate; the terms define Eligible Channels as the Brilliant website, Brilliant mobile apps and participating business units. [3] Bookings made through third-party channels, including Ctrip.com, Booking.com, Expedia.com and Fliggy, do not earn Brilliant Points. [3]
Once enrolled, members can book the member rate on the website, app, WeChat Mini-Program, or by contacting the hotel directly; the member rate cannot be combined with promotions, discounts or other special offers. [3] See the Brilliant by Langham program guide for points and tiers.
What are the exceptions and limits of joining Brilliant by Langham?
The rules in this guide apply to Brilliant by Langham, whose terms were last updated on 12 October 2026. [3]
- Members are not entitled to more than one membership; if multiple memberships are created, the company may merge and consolidate their details and points as it determines appropriate and is not responsible for loss of points or benefits from that merge. [3] The company may suspend or terminate a membership if the account is duplicated or unauthorized activity is discovered. [3]
- Memberships are non-transferable and may be used only by the member; pooling points between members is not permitted. [2] [3]
- A name change after enrollment requires identity verification, and the membership name should match the member's legal identification. [2] [3]
- The terms define an Active Member as one who has earned any Brilliant Points at least once in the previous 24 consecutive months. [3] The company may terminate a membership that has ceased to be active for more than 36 consecutive months. [3]
- Brilliant has announced that from 12 January 2027 it will introduce a simpler membership structure and new privileges across stays, dining and spa. [1] [2] The terms call 12 January 2027 the Effective Transition Date and state that no Award Points or Status Points may be earned on or after that date. [3]
Frequently asked questions
Is Brilliant by Langham free to join?
Yes. Brilliant says the membership program is free to join, and the terms state there is no fee to join. [2] [3]
Can I sign up for Brilliant by Langham more than once?
No. Membership is on an individual basis and only one membership account is permitted. [2] [3] If multiple memberships are created, the company may merge and consolidate them. [3]
Can I earn points for spending before I enroll?
No. No Brilliant Points can be earned from any expenditure made before successful enrollment. [3]
Which name should I use to enroll?
The membership name should match your legal identification, such as a passport, identity card or other official government document. [3] If you hold two passports with different names, Brilliant recommends the passport you travel with most often. [2]
Can I add my membership number after booking?
The terms require the membership number during booking or before check-out for a qualifying stay. [3] The booking must still be made through an Eligible Channel at an Eligible Room Rate. [3]
Verification: Published with cited facts
- Source status
- 3 sources listed; page reports checked 21 October 2026
- Source citations
- 61 in-text citations provided
- Review record
- Review record available
- Public status
- Published with cited facts
Sources
Sources checked on 21 October 2026. This page reports no account test. This guide covers only Brilliant by Langham; other hotel loyalty programs are not covered here.
- Brilliant by Langham homepage, checked 21 October 2026
- Brilliant by Langham frequently asked questions, checked 21 October 2026
- Brilliant by Langham terms and conditions, checked 21 October 2026