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GUIDE
How to Redeem Italo Più Points
Italo Più points are the loyalty points of Italo Più, the loyalty program of Italian high-speed train operator Italo, and they are redeemed by requesting prizes in the program's active prize initiatives. [1] [2] The program rules dated 29 April 2026 set the conditions for earning, holding and using those points. [2]
Facts checked: 21 October 2026
Published with cited facts · How this page was checked
Key takeaways
- Redemption is described as using accumulated award points to request the prizes of prize initiatives that are active at the time. [2]
- Points are credited within 15 working days of the actual travel date, and only if the Italo Più code was used when buying the ticket or up to three minutes before departure. [2]
- One participant may hold only one Italo Più code; points on later codes are deleted. [2]
- Leaving the program forfeits all accumulated points, and trips on award tickets do not count toward the minimum-travel condition. [2]
How do you redeem Italo Più points?
The rules describe redemption as using the award points (punti Premio) accumulated in your account to request the prizes of a prize initiative that is in force at the time. [2] Each prize initiative has its own duration. [2] Participants must accept the program rules and any specific rules or terms for a prize initiative they join. [2]
The points balance is shown in the member's personal area. [2] Italo also refers to award tickets (Biglietti Premio) when setting its activity condition: trips made with Biglietti Premio are not counted toward the minimum-travel requirement. [2] The practical list of rewards therefore depends on the prize initiative that is open at the time. [2]
| Condition | What the rules say |
|---|---|
| Points posting | Credited within 15 working days of the actual travel date. [2] |
| Code timing | Provide the Italo Più code when buying the ticket or up to three minutes before departure; otherwise points are not recognized. [2] |
| Redemption route | Use accumulated award points to request prizes of prize initiatives active at the time. [2] |
| Initiative duration | Each prize initiative has its own stated duration. [2] |
| Code limit | One code per participant; points on later codes are deleted. [2] |
| Award-ticket travel | Trips using Biglietti Premio do not count toward the minimum one trip every six months. [2] |
How do you make sure Italo Più points are credited?
Anyone aged 18 or over can join the program free through the website. [2] When buying a ticket, use your Italo Più code at the time of purchase, or at the latest three minutes before the train departs. [2] If the code is missing, the points are not recognized. [2]
Points are credited within 15 working days of the actual travel date. [2] Ticket purchases in the commercial offers specified on italotreno.com earn Qualifying Points, which determine the member's level. [2] The points balance used for rewards is available in the personal area. [2] For the ticket conditions that apply before travel, see Italo fare types.
Each participant may hold only one Italo Più code. [2] If Italo finds that one person holds more than one code, it keeps the code assigned at the first enrollment and deletes points accumulated on the later codes. [2]
What are the limits and forfeiture rules?
- Withdrawal. A member may withdraw from the program at any time and free of charge through the personal account or by email. [2] From the date Italo receives the notice, all accumulated points are lost, along with the rights linked to the card and the level reached. [2] A new enrollment does not restore the level or benefits acquired before withdrawal. [2]
- Inactivity. Italo may exclude participants who do not take at least one trip every six months in each qualifying period. [2] The qualifying period is the 12 months following the enrollment date. [2] Trips made using award tickets (Biglietti Premio) do not count toward that minimum. [2]
- Rule breaches. Exclusion can follow a breach of the program rules, conduct that does not comply with them, or false information. [2] An excluded participant cannot benefit from accumulated points that have not yet been used, and those points are canceled. [2]
- Level benefits. The rules list use of accrued award points, upgrade benefits and lounge access as benefits available according to level. [2] Unused level benefits from a previous qualifying period are lost at their stated expiry date. [2]
- Program changes. Italo may change or update the rules at any time by publishing a new version on its website. [2] Italo may also interrupt the program at any time. [2]
Frequently asked questions
Where can I see my Italo Più points balance?
The balance is shown in the member's personal area. [2] It reflects Italo Più points accumulated through prize initiatives. [2]
How long do Italo Più points take to appear?
They are credited within 15 working days of the actual travel date. [2] The Italo Più code must be used when buying the ticket or up to three minutes before departure. [2]
Can I hold more than one Italo Più code?
No. Each participant may hold only one code. [2] If more than one is assigned to the same person, Italo keeps the first code and deletes points from the later ones. [2]
Do award tickets count toward the minimum-travel condition?
No. Trips made using Biglietti Premio do not count toward the requirement of at least one trip every six months in each qualifying period. [2]
What happens to my points if I leave Italo Più?
All accumulated points are lost from the date Italo receives the withdrawal notice. [2] The rights linked to the card and level are also lost, and rejoining does not restore the previous level. [2]
Verification: Published with cited facts
- Source status
- 2 sources listed; page reports checked 21 October 2026
- Source citations
- 48 in-text citations provided
- Review record
- Review record available
- Public status
- Published with cited facts
Sources
Sources checked on 21 October 2026. This page reports no account test. This guide covers Italo Più consumer membership only; the Italo Più corporate levels and other rail and airline loyalty programs are not covered.
- Italo official website, checked 21 October 2026
- Italo Più loyalty program rules (version 29 April 2026), checked 21 October 2026