Status: checked against official sources; automated independent review
FREQUENT FLYER GLOSSARY
What are onboard cabin products?
Onboard cabin products are the cabin-specific features an airline describes for a flight, such as seating, dining, connectivity and entertainment. Airlines present them cabin by cabin, and some features are listed only for particular aircraft. [1]
Facts checked: 18 October 2026
Key takeaways
- Qatar Airways presents its onboard experience in separate First, Business and Economy sections, and markets Qsuite as its First in Business seat. [1]
- Qatar Airways says its Oryx One in-flight entertainment system offers up to 8,000 options, that the options vary by aircraft type, and that onboard Wi-Fi is available on the A380, A350, B787 and select B777 aircraft. [1]
- Singapore Airlines' seat plan for its three-class long-haul Airbus A350-900 lists 42 Business Class seats, 24 Premium Economy Class seats and 187 Economy Class seats, and the airline says to refer to the actual seat map during booking for the most up-to-date information. [5]
- Singapore Airlines offers KrisFlyer members free unlimited onboard Wi-Fi on all Singapore Airlines flights when the membership number is added to the booking through Manage Booking before departure. [4]
What do airlines publish about onboard products?
Qatar Airways presents its onboard experience in three cabin sections — First, Business and Economy — and covers dining, onboard Wi-Fi, in-flight entertainment and seat selection within that section. It also markets Qsuite as “First in Business”. [1]
Singapore Airlines' seat plan for its three-class long-haul Airbus A350-900 lists 42 Business Class seats, 24 Premium Economy Class seats and 187 Economy Class seats. The plan marks a Business Class seat type and a Premium Economy Class seat type, and groups Economy Class seats as extra-legroom, forward-zone and standard. [5]
For how cabins rank against one another, see cabin classes explained; for the seat type itself, see lie-flat seat.
Why do onboard offerings differ by cabin and aircraft?
Cabin classes are described as separate sections and seat types, and aircraft type can change which features are listed. Qatar Airways says its Oryx One in-flight entertainment system offers up to 8,000 options and that the options vary depending on the type of aircraft; it directs passengers to find out what is playing on their flight. [1]
Connectivity is listed by aircraft too: Qatar Airways states that onboard Wi-Fi is available on the A380, A350, B787 and select B777 aircraft. [1]
What a seat plan contains can also vary by flight. Singapore Airlines notes that the number of extra-legroom seats may vary on flights and directs passengers to the actual seat map during booking for the most up-to-date information. [5] On its A350-900 three-class plan, all Economy Class aisle seats except front row seats have movable armrests for passengers with reduced mobility. [5]
How do you check what your flight actually offers?
Start with the airline's onboard pages for the cabin you booked. Qatar Airways keeps First, Business and Economy apart and places dining, onboard Wi-Fi, in-flight entertainment and seat selection within its onboard experience section. [1]
Check the aircraft as well as the cabin: Qatar Airways lists Wi-Fi on the A380, A350, B787 and select B777, and says entertainment options vary by aircraft type. [1]
For layout details, use the seat map shown during booking. Singapore Airlines describes that seat map as the most up-to-date source and notes that the number of extra-legroom seats may vary by flight. [5]
If you are a KrisFlyer member flying Singapore Airlines, add your membership number through Manage Booking before departure to enjoy free unlimited onboard Wi-Fi. [4]
Exceptions and limits
- Elite status has its own thresholds. KrisFlyer Elite Silver requires 25,000 elite miles in 12 consecutive months and Elite Gold requires 50,000. Each membership is valid for 12 months, and renewal requires at least the same amount again during the current membership period. [3]
- Aircraft-dependent features. Qatar Airways lists onboard Wi-Fi on the A380, A350, B787 and select B777 [1], and Singapore Airlines notes that the number of extra-legroom seats can vary by flight [5].
- Cabin features and membership benefits are described separately. Lounge access is listed as a KrisFlyer Elite Gold benefit covering Star Alliance and KrisFlyer Gold lounges [4]; the cabin product itself is described on the airline's onboard pages [1].
- Non-flight elite miles are capped. Elite miles earned from non-flight spend can count for at most 20% of the total required for qualification or renewal — up to 5,000 for Elite Silver and 10,000 for Elite Gold. [3]
Frequently asked questions
What does Qatar Airways cover in its onboard section?
Qatar Airways separates First, Business and Economy and covers dining, onboard Wi-Fi, in-flight entertainment and seat selection within its onboard experience section. It also markets Qsuite as “First in Business”. [1]
Does aircraft type change what is available on board?
It can change which features are listed. Qatar Airways says Oryx One entertainment options vary depending on the type of aircraft, and it lists onboard Wi-Fi on the A380, A350, B787 and select B777. [1]
Where can I find the current seat layout?
Use the seat map shown during booking. Singapore Airlines describes that seat map as the most up-to-date source and notes that the number of extra-legroom seats may vary by flight. [5]
Do I need my frequent flyer number for onboard Wi-Fi?
For Singapore Airlines' free unlimited onboard Wi-Fi, KrisFlyer members must add their membership number through Manage Booking before departure. [4]
Are onboard features the same as elite status benefits?
No. Elite status is earned through elite miles: 25,000 for KrisFlyer Elite Silver and 50,000 for Elite Gold within 12 consecutive months. Benefits such as lounge access are listed as programme benefits. [3] [4]
Sources
Sources accessed on 18 October 2026.
- Qatar Airways, Enjoy exceptional service on board, checked 18 October 2026
- Singapore Airlines, KrisFlyer elite qualification: Silver and Gold upgrade, renewal and non-flight cap, checked 18 October 2026
- Singapore Airlines, KrisFlyer programme overview, checked 18 October 2026
- Singapore Airlines, Airbus A350-900 three-class long-haul seat plan, checked 18 October 2026