FlyerfolioMiles and membership
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Part of Wyndham Rewards hub

Status: checked against official sources; automated independent review

FREQUENT FLYER GLOSSARY

What is a hotel airport shuttle service?

A hotel airport shuttle service is a ground transfer between a hotel and an airport. IHG states that most of its hotels are independently owned and operated. [7]

Facts checked: 18 October 2026

Key takeaways

  • IHG states that most of its hotels are independently owned and operated. [7]
  • Wyndham Rewards says that at most properties where points can be earned, points are earned for dollars spent on the room rate only. [5]
  • A Wyndham Rewards Qualified Stay adds the nightly room rate(s) and, for all Hotel Chains other than Dolce Hotels and Resorts, Wyndham Grand, Wyndham Hotels and Resorts and Wyndham Garden, excludes taxes, surcharges and any other charges or fees; for those four, taxes, surcharges and any other charges or fees are included. [4]
  • Wyndham's booking site lists Transfers in its Travel Bundles section alongside hotel-and-flight packages, all-inclusive stays, cruises, flights, car rentals, and tours and activities. [6]
  • Wyndham's booking page footnote asks guests to check with their individual hotel for its payment and cancellation policies for rates. [6]

Hotel ownership and property policies

IHG states that most of its hotels are independently owned and operated. [7]

On its booking page, Wyndham tells guests to check with their individual hotel for its payment and cancellation policies for rates. [6]

Rates, charges and transfers

Wyndham Rewards says that at most properties where points can be earned, points are earned for dollars spent on the room rate only. [5] Its Qualified Stay definition adds the nightly room rate(s) and, for all Hotel Chains other than Dolce Hotels and Resorts, Wyndham Grand, Wyndham Hotels and Resorts and Wyndham Garden, excludes taxes, surcharges and any other charges or fees; for those four, taxes, surcharges and any other charges or fees are included. [4]

Wyndham's booking site lists Transfers in its Travel Bundles section alongside hotel-and-flight packages, all-inclusive stays, cruises, flights, car rentals, and tours and activities. [6]

Exceptions and limits

  • Rate payment and cancellation are set by the hotel. Wyndham's booking page footnote asks guests to check with the individual hotel for its payment and cancellation policies for rates. [6]
  • Points follow the room rate at most properties. Wyndham Rewards earns points on the room rate only at most properties where points can be earned [5], and its Qualified Stay calculation adds the nightly room rate(s) and excludes taxes, surcharges and other charges or fees at most brands, with Dolce Hotels and Resorts, Wyndham Grand, Wyndham Hotels and Resorts and Wyndham Garden treated differently. [4]
  • The sponsor disclaims responsibility for other parties' services. Wyndham Rewards states that, to the extent permitted by law, the sponsor and its affiliates are not responsible for the performance, or failure to perform, of any earning participant, rewards participant or other party, nor for costs, damages, accident, delay, injury, loss, expense or inconvenience arising from the use of their products or services. [4]
  • IHG One Rewards member benefits. IHG One Rewards advertises points toward Reward Nights, no blackout dates, member rates and offers, free Wi-Fi and late checkout. [7]

Frequently asked questions

Which charges count toward Wyndham Rewards points on a stay?

Under Wyndham Rewards, points are earned for dollars spent on the room rate only at most properties where points can be earned [5], and a Qualified Stay adds the nightly room rate(s) while excluding taxes, surcharges and other charges or fees at most hotel chains, with Dolce Hotels and Resorts, Wyndham Grand, Wyndham Hotels and Resorts and Wyndham Garden including them. [4]

Who is responsible if a travel provider is late or does not arrive?

Wyndham Rewards states that, to the extent permitted by law, the sponsor and its affiliates are not responsible for the performance or failure to perform of any earning participant, rewards participant or other party, nor for delay, loss or inconvenience connected with their services. [4]

Sources

Sources checked on 18 October 2026. It draws on the published terms and websites of Wyndham Rewards and IHG One Rewards; other hotel loyalty programmes and airline programmes are not covered here.

  1. Wyndham Rewards program terms and conditions, checked 18 October 2026
  2. Wyndham Rewards program page, checked 18 October 2026
  3. Wyndham Hotels & Resorts booking site and Travel Bundles, checked 18 October 2026
  4. IHG One Rewards program home page, checked 18 October 2026