Status: checked against official sources; automated independent review
Part of Azul Fidelidade hub
GUIDE
How to upgrade Azul flights with TudoAzul points
An Azul cabin upgrade moves a passenger holding an economy ticket on an international Azul flight up to Business, paid with Pontos Azul or with cash but never with both in the same transaction [6]. Azul names its loyalty programme Azul Fidelidade, the name it adopted for the programme from 2024 [5].
Facts checked: 18 October 2026
Key takeaways
- Azul's cabin upgrade is a move to a higher cabin on international flights: an economy ticket, booked in a standard seat or in Economy Xtra, can be upgraded to Business [6].
- Availability, price and the upgrade itself are confirmed only at the airport on the day of departure, within the 24 hours before the flight and before that flight closes for operations [6].
- The upgrade is paid in Pontos Azul or in money; the two payment methods cannot be combined for this transaction [6].
- Safira, Diamante and Diamante Unique members receive a 15%, 30% or 40% discount on the points rate, applied automatically from their level at the time of the request [6].
What an Azul cabin upgrade is
Azul's level-benefits regulation defines a cabin upgrade as changing the seat to a higher category on international flights [6]. The published path is specific: customers who bought an economy ticket, whether in a standard seat or in Economy Xtra, can ask to move to Business [6].
The price is not a fixed table. Both figures — the amount in reais, or in foreign currency depending on the booking record, and the amount in points — vary with the occupancy rate and seat availability of the flight in question [6].
Azul treats the cash version of a cabin upgrade as one of the additional travel services that the programme regulation says can generate Pontos Azul, with conversion able to vary with the member's level; the regulation directs readers to Azul's site for the detail of which additional services earn points [4].
Who can request an Azul points upgrade, and where?
The published entry point is the fare: the request is framed for customers who already hold an economy ticket, in a standard seat or in Economy Xtra, and want the higher Business cabin [6].
The channel is the airport, not the booking flow. Availability checks, price quotes and the completion of the upgrade are handled exclusively at the airport on the day of departure [6]. The procedure can be carried out inside the 24 hours before the flight, subject to the time limit for closing operations of that flight, again at the airport [6].
Two passengers on the same flight can therefore be quoted different prices, because the discount is tied to each passenger's Azul Fidelidade level at the moment the upgrade is requested [6].
What does an Azul points upgrade cost?
Payment is either in points or in cash; mixing the two is not permitted for the upgrade [6]. Because the quote depends on occupancy and seat availability, the points figure is set flight by flight rather than by a standing award chart [6].
Higher levels pay less in points, since the discount is applied automatically at the rate in force for each passenger [6].
| Level | Discount on the points rate |
|---|---|
| Safira | 15% |
| Diamante | 30% |
| Diamante Unique | 40% |
How do you earn the Pontos Azul for an upgrade?
The earning rate is tied to the member's level on the date of the flight, and applies to flights operated by Azul in eligible fares and fare classes, on domestic and international segments [6]. Points are credited up to 72 hours after the flight [6]. Under the regulation in force from 13 January 2026, Azul Fidelidade has five levels: Azul Fidelidade, Topázio, Safira, Diamante and Diamante Unique [4] [6].
| Level | Points | Points validity |
|---|---|---|
| Azul Fidelidade | 1 | 2 years |
| Topázio | 2 | 3 years |
| Safira | 3 | 4 years |
| Diamante | 4 | 5 years |
| Diamante Unique | 5 | 10 years |
Points are valid for at least 24 months from the date they are accrued, and for longer at the higher levels as set out above [4] [6]. Points earned through Azul products or promotional campaigns can carry a different validity, defined by the terms of that product or campaign [4] [6].
What about taxes, fees and changes?
Cash charges sit outside the points balance. The boarding fee is paid in cash through the payment methods Azul accepts and cannot be paid with Pontos Azul, and the same applies to other official fees and taxes [4].
Where a ticket is issued with Pontos Azul or with points plus cash, the member must hold an active account in good standing, the fare must be available for issuance, and any cash fees must be paid [4].
Changes follow the ticket rather than the points. Azul's regulation says passengers should read the fare rules and the transport contract supplied when the ticket is issued, and that changes, cancellations and refunds of issued tickets follow those fare rules, with the relevant fee charged at the amount in force when a refund is requested [4].
For tickets paid with Pontos Azul or points plus cash, the regulation allows the segment, the flight and the travel date to be changed within the ticket's validity, against the applicable administrative fee, any fare difference and the payment methods Azul accepts [4]. Valid, unused tickets can be cancelled and the points returned to the Azul account against the applicable administrative fee, provided those points are still within their validity [4].
Exceptions and limits
- International flights only. The upgrade is defined as a change to a higher cabin on international flights, and the published route runs from economy to Business [6].
- Airport, day of departure. Availability, pricing and payment happen at the airport within the 24 hours before the flight, subject to the cut-off for closing operations of that flight [6].
- One payment method. Points and cash cannot be combined for the upgrade transaction [6].
- Discounts are level-based and automatic. The 15%, 30% and 40% rates are set for Safira, Diamante and Diamante Unique and follow each passenger's level at the time of the request [6].
- Live points only. An upgrade uses points that are still valid, and points from products or campaigns can expire on their own schedule [4] [6].
Frequently asked questions
Can you upgrade an Azul flight with points before you reach the airport?
No. Availability checks, pricing and the upgrade itself are handled exclusively at the airport on the day of departure, within the 24 hours before the flight and before that flight's operations close [6].
Which Azul tickets can be upgraded to Business with points?
The published route is an economy ticket on an international flight, in a standard seat or in Economy Xtra, moving to Business [6].
Can you pay part of an Azul upgrade with points and part with cash?
No. The upgrade can be paid in points or in money, and the two methods cannot be combined for this transaction [6].
Do Safira, Diamante and Diamante Unique members pay fewer points for an upgrade?
Yes. They receive 15%, 30% and 40% discounts respectively on the points rate, applied automatically at the rate in force when the request is made [6].
How long do Pontos Azul stay valid?
At least 24 months from accrual, and longer for higher levels: 2 years at Azul Fidelidade, 3 at Topázio, 4 at Safira, 5 at Diamante and 10 at Diamante Unique [4] [6].
Sources
Sources checked on 18 October 2026. Other upgrade routes — paid upgrades bought as a fare product, complimentary upgrades and upgrades on partner airlines — are not covered here.
- Azul Fidelidade programme regulations, 2026, checked 18 October 2026
- Azul Fidelidade programme regulations, 2024 edition, checked 18 October 2026
- Azul Fidelidade level benefits regulations, checked 18 October 2026