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Part of Qatar Airways Privilege Club hub

GUIDE

How the Qatar Privilege Club Family & Friends programme works

A Qatar Airways Privilege Club member who acts as Main Member may nominate up to nine persons into a Family & Friends Group, and all Avios collected by those Group Members are pooled into the Main Member's Account. [1] Only the Main Member can redeem Avios for an Award, and the Main Member may redeem for any of the Group Members in the group. [1] Every Group Member serves a six-month Lock-in Period during which they cannot leave or be removed from the group. [1]

Facts checked: 18 October 2026

Key takeaways

  • A Main Member may invite up to nine persons, but the Main Member's account must have been created at least thirty days before the invitation may be sent. [1]
  • An adult nominee receives a QR-generated link at their registered email address, accepts and submits an application, and the Main Member then approves the registration. [1]
  • All Avios earned by Group Members are added to the Main Member's Account only after travel is completed for the flight or as stated in section 8.5 of the Privilege Club Terms and Conditions, and the Main Member holds the sole authority to redeem. [1]
  • Group Members earn only base Avios for any eligible activity and do not earn additional or bonus Avios based on the Main Member's tier; their flight and non-flight activities do not earn Qpoints. [1]
  • Group Members are subject to a six-month Lock-in Period; only the Main Member can remove a Group Member, and early removal before the Lock-in Period ends requires approval by Qatar Airways at its sole discretion. [1]
  • On separation, Avios accrued before separation stay in the Main Member's Account, the removed member keeps the existing Membership Number and begins at the Burgundy Membership Tier. [1]

What you can do after reading this guide

  • Check whether you qualify as a Main Member before you try to invite anyone. [1]
  • Send an invitation in the form the terms describe, and approve a nominee once their application arrives. [1]
  • Explain where a Group Member's Avios land, whose account holds them and who can spend them. [1]
  • Handle leaving, removal and the Lock-in Period, including what happens to the Avios and the Membership Number afterwards. [1]

Who this applies to and what you need first

This guide covers the Family & Friends Programme of the Qatar Airways Privilege Club as set out on the global English Privilege Club pages at qatarairways.com, and the rules below are stated for that market only. [1] [2] The terms state that they are governed by, and construed in accordance with, the laws of the State of Qatar, and that disputes are submitted to the non-exclusive jurisdiction of the competent courts of the State of Qatar. [1]

To act as a Main Member you must be a Privilege Club member whose account was created at least thirty days before you invite persons to join your Family & Friends Group. [1] You must not already be part of another Family & Friends Group, and you must not be a Main Member of an existing Family & Friends Group. [1] By creating or joining the programme you agree to the terms, and the membership application may be granted or refused at the sole discretion of Qatar Airways. [1]

A nominee needs a unique email address that is not already associated with another Privilege Club account or Family & Friends Group. [1] A child under the age of eighteen can only be added where the child's parent or guardian is either the Main Member or a Group Member. [1]

Death or dissolution of a member is not addressed on the cited pages, and this guide does not cover it; neither does it cover the expiry of pooled Avios or the treatment of Qcredits, which are not addressed on the cited pages (the terms refer to Qpoints). [1]

How do you set up or join a Family & Friends Group?

  1. Log in to Privilege Club, open your Profile dashboard and select Family & Friends. [2]
  2. Before inviting, confirm that your account was created at least thirty days earlier and that you are not already part of another Family & Friends Group or a Main Member of an existing one. [1]
  3. Send the invitation: for an adult nominee, the invitation is a QR-generated link sent to the nominee's registered email address. [1] The programme page describes selecting Add new member to copy the link or send an email invite, and states that no supporting documents are needed. [2]
  4. Have the nominee click the link and submit the application, including personal details. [1]
  5. Approve the nominee: the Main Member receives a status update once the application has been submitted, and the approval completes the registration. [1] [2]
  6. For a child under eighteen, add the child only where the parent or guardian is the Main Member or a Group Member; children over two years may be included, while infants are not permitted in the group. [1]
  7. Check the outcome: each Group Member receives an individual Membership Number and only a digital Membership card, shared by email and accessible from the Main Member's profile. [1]
  8. Keep the details current: the Main Member can update most Group Member details online from the dashboard under My Profile, while a change of name or date of birth requires a separate service request submitted from the logged-in area. [1]
  9. Add further members later if you wish; the Main Member may invite a new member at any time provided there is an available slot. [1]

The programme page tells you to ensure that new members are not a Privilege Club member [2], while the terms describe a nominee accepting an invitation and each Group Member receiving an individual Membership Number upon successful addition [1]. The programme page also states that terms and conditions apply [2], so where the two descriptions differ, this guide follows the terms.

Who can join and how the pooled balance works

Family & Friends: membership limits, redemption rights, contributions and exit
ItemWhat appliesSource
Group sizeA Main Member may invite up to nine persons, subject to the eligibility requirements; new members may be invited at any time provided there is an available slot[1]
Who can be Main MemberA Privilege Club member whose account was created at least thirty days earlier, who is not part of another Family & Friends Group and not a Main Member of an existing one[1]
ChildrenChildren over two years may be included and infants are not permitted; under-eighteens only where the parent or guardian is the Main Member or a Group Member; a removed parent or guardian takes the associated child out automatically[1]
Invitation and approvalAdult nominees are invited by a QR-generated link to the registered email address, must use a unique email address not already associated with another Privilege Club account or Family & Friends Group, accept and apply, and then be approved by the Main Member[1]
ContributionsAll Avios earned by Group Members are added to the Main Member's Account only after travel is completed for the flight or as stated in section 8.5 of the Privilege Club Terms and Conditions; all Avios earned by child Members are contributed directly to the Main Member's Account[1]
Who may redeemOnly the Main Member can redeem Avios for an Award, and may do so for any Group Member in the group[1]
Tier and QpointsGroup Members earn only base Avios and not additional or bonus Avios based on the Main Member's tier; their flight and non-flight activities do not earn Qpoints[1]
Leaving or removalA six-month Lock-in Period applies to every Group Member, during which they cannot leave or be removed; only the Main Member can remove a Group Member; early removal before the Lock-in Period ends is requested through the Qatar Airways Contact Center and requires approval at its sole discretion[1]
After separationAvios accrued before separation remain in the Main Member's Account; the removed member keeps the existing Membership Number and begins at the Burgundy Membership Tier[1]
Expiry of pooled AviosNot stated on the cited pages[1]

Worked example (illustration)

Illustration only: a Privilege Club member whose account was created at least thirty days earlier becomes the Main Member and invites an adult relative using the QR-generated link sent to that person's registered email address. [1] The relative clicks the link and submits the application with personal details, the Main Member approves it, and the new Group Member receives an individual Membership Number and a digital Membership card by email. [1] When that Group Member completes a flight, the base Avios from the activity are added to the Main Member's Account after travel is completed, and the Group Member earns neither Qpoints nor bonus Avios based on the Main Member's tier. [1] Because the group is inside the six-month Lock-in Period, the Group Member cannot leave or be removed yet. [1] When the Main Member redeems the pooled Avios for an Award, the booking may be made for any Group Member, using the Avios balance the Main Member holds. [1] After the Lock-in Period, if the Group Member asks the Main Member to remove them and Qatar Airways accepts the request, the Avios accrued before separation stay in the Main Member's Account and the removed member begins at the Burgundy Membership Tier. [1]

Common reasons it fails

  • The Main Member's account is too new. The account must have been created at least thirty days before an invitation may be sent. [1]
  • The Main Member is already committed elsewhere. Someone who is part of another Family & Friends Group, or a Main Member of an existing one, is not eligible to start a new group. [1]
  • The email address is not unique. Each nominee must use an email address that is not already associated with another Privilege Club account or Family & Friends Group, and Qatar Airways may reject or revoke an invitation where it reasonably considers the address does not belong to the intended nominee. [1]
  • The application is never accepted or approved. The nominee must accept and submit the application, and the Main Member's approval is then required to complete the registration. [1]
  • An infant is added. Infants are not permitted to be included in the group. [1]
  • A child is added without a qualifying parent or guardian. A child under eighteen can only be added where the parent or guardian is the Main Member or a Group Member. [1]
  • A Group Member tries to leave or be removed during the Lock-in Period. During the six months they cannot leave or be removed, and only the Main Member can remove a Group Member after that period. [1]
  • A Group Member tries to redeem. Only the Main Member can redeem Avios for an Award. [1]
  • The group is flagged for suspicious behaviour. Qatar Airways may suspend accounts or block the ability to earn or redeem Avios for the entire group, at its sole discretion and without prior notice. [1]

Exceptions and limits

  • Early removal needs approval. An adult Group Member who wants to earn Avios and Qpoints as a Main Member outside the group before the Lock-in Period ends may contact the Qatar Airways Contact Center to request early removal, and approval is at the sole discretion of Qatar Airways. [1]
  • The slot stays blocked. Where a Group Member is removed before the Lock-in Period ends under an exceptional approval, that slot remains unavailable for reuse for six months from the original enrolment date. [1]
  • Removal of a parent takes the child out too. If a group member who is the parent or guardian of a child is removed, the associated child under eighteen is automatically removed irrespective of whether the child is within the Lock-in Period. [1]
  • The terms and the programme can change. Qatar Airways may change any of the terms, and the operation or benefits of the programme, at any time at its own and absolute discretion, and may terminate or suspend membership or end the programme for any reason at any time without incurring any cost or liability. [1]
  • Benefits are not guaranteed. Qatar Airways and its partners do not guarantee the availability or continuity of any offer or other benefit. [1]
  • My List is a separate feature. The same programme page describes a My List feature in which Privilege Club members can add up to four other Privilege Club members to their List, all Privilege Club members must have completed thirty days of membership before adding others to their List, and Gold and Platinum members can book award flights for as many people as they would like, even if those people are not on the List. [2]

Frequently asked questions

Who can be added to a Family & Friends Group?

Up to nine persons may be nominated by the Main Member. [1] Children over two years may be included and infants are not permitted, while a child under eighteen can only be added where the parent or guardian is either the Main Member or a Group Member. [1] An adult nominee needs a unique email address that is not already associated with another Privilege Club account or Family & Friends Group. [1]

Can a Group Member spend the pooled Avios?

No. Only the Main Member can redeem Avios for an Award, and the Main Member may redeem for any of the Group Members in the group. [1] The Main Member retains full control of the Account, including the sole authority to redeem any Avios. [1]

Do Group Members earn Qpoints or bonus Avios?

No. Flight and non-flight activities by Group Members do not earn Qpoints, and Group Members earn only base Avios for any eligible activity rather than additional or bonus Avios based on the Main Member's tier. [1]

What happens when a Group Member leaves?

After the six-month Lock-in Period, an adult Group Member may ask the Main Member to remove them, and once the removal is made and the request is accepted by Qatar Airways an email notification with instructions for individual sign-up follows. [1] All Avios accrued before separation remain in the Main Member's Account, the new Account keeps the existing Membership Number, and the member begins at the Burgundy Membership Tier. [1]

Next step and official entry points

Sources

Sources checked on 18 October 2026. This guide covers the eligibility, invitation, approval, earning, redemption and removal rules of the Qatar Airways Privilege Club Family & Friends Programme as published on the global English Privilege Club pages, and does not cover death or dissolution of a member, the expiry of pooled Avios, Qcredits, or other markets and language versions of the programme.

  1. Qatar Airways: Terms and conditions — Family & Friends Programme, checked 18 October 2026
  2. Qatar Airways: Privilege Club Family & Friends, checked 18 October 2026