How to redeem Aerolíneas Plus miles

How do you search Aerolíneas Plus award availability?

Aerolíneas Plus says award seats are limited and availability is displayed when a member requests a route. [1] The program conditions redemption on both a sufficient Miles balance and seat availability, which it says depends on route, season, class, cabin capacity and expected occupancy. [1] If space exists, the program confirms it when the award ticket is issued. [1]

Requests can be made through the Canjeá Millas section of the website, the Virtual Assistant or the Contact Center. [1] Award tickets are valid only for destinations operated both when the ticket is issued and when the passenger departs, and the airline says it is not responsible for schedule changes that cancel service to a destination. [1]

How do you book and ticket an Aerolíneas Plus award?

Only the account holder can use the Miles in the account, either for their own travel or for another person whose details are entered during booking. [1] The program lists the website’s Canjeá Millas section, the Virtual Assistant and the Contact Center on +54 (11) 5199 3555 as the only authorized channels for issuing award tickets with Miles. [1]

An online request is subject to availability and requires payment of the applicable issuance fee through the website. [1] For a request through the Virtual Assistant or Contact Center, the member identifies with a document; an authorized representative can act with written authorization, the Aerolíneas Plus card and a copy of the member’s DNI. [1]

Which cabins and passengers can you book?

Award tickets can be issued in Promotional class, Turista, Premium Economy, Economy+ or Business, and the classes can be combined across segments of one ticket. [1] Promotional class is limited to domestic routes and is available from 1 October 2024. [1] When classes are combined, each segment follows the selected class’s conditions for refunds or date changes. [1]

What are the change and refund rules for Aerolíneas Plus awards?

The terms direct members to manage changes or refunds before departure through the Contact Center, the Virtual Assistant or the website’s self-service change section where applicable. [1] Every change pays a reissue fee; the exception is Platinum or Diamond members using the “Adelanto y postergación” benefit, who do not pay the reissue charge under that benefit’s conditions. [1] Route changes are not allowed. [1]

Promotional class has a change penalty set out when the reservation is requested, and tickets in Promotional class or a combination that includes Promotional class cannot be refunded. [1] The program does not allow partial refunds. [1] A refund request can be made through the website’s ticket-refund section up to one year after issuance, subject to the class conditions given at issuance. [1]

A ticket is valid for use or modification for one year from issuance; a ticket issued in exchange is valid for one year from the new ticket’s issuance. [1] Issuance and reissue fees are not refunded. [1] A refund returns all Miles and the taxes and charges paid, according to the ticket conditions. [1]

For regional and international awards, airport departure, migration, security and other charges that apply to award tickets are paid by the member at issuance, except charges collected only at the airport or country of departure. [1]

Exceptions and limits

• Award tickets are non-endorsable, even if Aerolíneas Argentinas cancels the flight. [1] If a flight is canceled or rescheduled, the ticket cannot be endorsed to another airline; Aerolíneas Argentinas says it will make best efforts to move the passenger to the next flight on the same route and destination. [1]
• Miles can be used only on flights operated by Aerolíneas Argentinas and/or airlines associated with the program. [1] The program applies where Aerolíneas Argentinas, SkyTeam alliance airlines and other associated airlines operate. [1]
• A member with a debt or pending legal claim with Aerolíneas Argentinas cannot receive an award at the time of request. [1]
• For tickets issued before 1 August 2023, a mixed-class ticket is governed by the most restrictive class for the whole document. [1]
• The account holder’s Miles expire after three years without an “aerial movement”, and issuing an award ticket can count as one if it is managed before the expiry date. [1] Bank or partner credits, Miles purchases and Miles transfers do not extend that date, and after three years without an aerial movement the account automatically has a zero balance. [1]

Frequently asked questions

Can I book an Aerolíneas Plus award for another person?

Yes. Only the account holder can redeem the Miles, but the holder may use them for themselves or for anyone whose traveler details are entered in the booking. [1] At the Contact Center or Virtual Assistant, a representative with written authorization, the member’s card and a copy of the member’s DNI can make the request. [1]

Can I change or refund an Aerolíneas Plus award ticket?

Changes and refunds depend on the class, and every change pays a reissue fee except the Platinum or Diamond “Adelanto y postergación” case. [1] Promotional class and mixed Promotional tickets cannot be refunded, and no partial refunds are allowed. [1]

What happens if Aerolíneas Argentinas cancels my award flight?

The award ticket is non-endorsable, including when the airline cancels the flight, and it cannot be endorsed to another airline. [1] Aerolíneas Argentinas says it will make best efforts to rebook the passenger on the next flight with the same route and destination. [1]

How are infants priced on Aerolíneas Plus awards?

On domestic awards, an infant under 2 is issued without a Miles deduction and without taxes or charges. [1] On regional and international awards, the infant uses 10% of the adult Miles in the same class and pays the applicable taxes. [1]

Related pages

Read the Aerolíneas Plus program profile for earning and elite-tier rules, and the frequent flyer glossary for general award and Miles terms.

Sources

Sources checked on 6 October 2026. This page reports no account test. Other programs, including other SkyTeam airlines’ programs, are not covered here; this guide is limited to Aerolíneas Plus. For the program’s earning and elite rules, see the Aerolíneas Plus profile.

1. Aerolíneas Plus general terms and conditions, checked 6 October 2026