How to transfer Vietnam Airlines Lotusmiles miles

What a Lotusmiles transfer moves

Lotusmiles runs on two mile balances: qualifying miles, which are used to work out a member's tier within each qualifying period, and bonus miles, which can be redeemed for rewards [2]. A member account keeps track of the miles credited, the miles taken out for awards, and miles transferred out to other accounts [2].

Transferring bonus miles between members is written into the terms as a program product, listed next to buying bonus miles, extending them, reinstating them and converting them into qualifying miles or segments [2]. The website mirrors that list inside its Buy & Transfer miles menu, where Transfer bonus miles sits alongside Buy Award Miles, Extend Bonus Miles and Reinstate Bonus Miles [1] [3] [4].

The terms treat a transfer as a movement between accounts rather than a change of membership: tiers and membership cards cannot be transferred, inherited or mortgaged unless a sale program announced on Lotusmiles channels says otherwise [2]. Each person may hold only one Lotusmiles account, and members are asked to reset their password after registration and keep their card number secret [2].

How do you start a Lotusmiles miles transfer?

Lotusmiles miles services are reached through the member's own account. Sign in from the top of vietnamairlines.com or through the Lotusmiles area of the Vietnam Airlines app, then open the Buy/Transfer miles section [3] [4]. That section is where the transfer tool is grouped with the program's other miles transactions [3] [4].

Choose the right entry, because buying, extending, reinstating and transferring miles are separate pages with their own instructions [1] [3] [4]. The transfer option is the one that moves bonus miles into another member's account [2].

For miles transactions that involve payment, Lotusmiles asks the member to check the quantity, the unit price and the total, read the terms, tick the agreement box and then choose a payment method [3] [4]. A confirmation is sent to the registered email address once the transaction completes, and the purchase and extension guides ask members who have no email within one hour to contact the Lotusmiles helpdesk [3] [4].

Support runs through the Lotusmiles member center: 1900 1800 for calls inside Vietnam and +84 24 38320320 from abroad, with [email protected] for Million Miler, Platinum and Gold members and [email protected] for Titanium, Silver and Registration members [3] [4]. Branch offices of Vietnam Airlines also handle miles requests in person [3] [4].

Do transferred miles count toward Lotusmiles tier status?

Receiving transferred miles from another member is listed among the ways a member earns bonus miles [2]. Bonus miles are the redeemable balance, while tiers such as Titanium, Gold, Platinum and Million Miler are set by qualifying miles or qualifying segments collected during the qualifying period [2].

Qualifying miles and segments come from flying and from partner activity, and also from actions taken inside the program, such as buying qualifying miles or segments and converting bonus miles into qualifying miles or segments [2]. A transfer received from another member lands on the bonus side of that split [2].

Exceptions and limits

• Membership ends. If a Lotusmiles membership terminates, the remaining miles in the account are removed and cannot be transferred to any other member [2].
• Account checks. Lotusmiles may inspect a member account at any time, and an account with a possible compliance problem can be temporarily blocked from claiming awards and from crediting miles or segments while the check runs [2].
• Verification deadline. A member asked to verify an account must supply the requested documents within 90 days of the request, and the Lotusmiles Center then has 30 days from receiving them to complete the check [2].
• Miles credited in error. Miles credited through fraud are revoked and the account is closed, and miles credited because of a system error can be taken back after the member is notified [2].
• Card privacy. Members are told not to share their card number or password and not to use another member's card to obtain benefits [2].

Frequently asked questions

Can I transfer Lotusmiles miles to another person's account?

Yes. Transferring bonus miles between members is one of the products and services covered by the Lotusmiles terms, and the website lists a Transfer bonus miles page under Buy & Transfer miles [1] [2].

Where do I start a transfer on the Vietnam Airlines site?

Sign in to your Lotusmiles account on vietnamairlines.com or in the Vietnam Airlines app and open the Buy/Transfer miles section, where the transfer tool is grouped with the other miles services [3] [4].

Can transferred miles be used for awards?

Miles received from another member are bonus miles, and bonus miles are the miles in a Lotusmiles account that can be redeemed for rewards [2].

Can I move my Lotusmiles status along with the miles?

No. Membership tiers and membership cards cannot be transferred, inherited or mortgaged unless a sale program announced on Lotusmiles channels provides otherwise [2].

What happens to miles in a closed Lotusmiles account?

Termination of membership removes the miles left in the account, and they cannot be transferred to another member [2].

Related pages

Program: Vietnam Airlines Lotusmiles — tiers, earning rates and redemption options. Glossary: frequent flyer terms for the vocabulary used here, including bonus miles, qualifying miles and tier status.

Sources

Sources checked on 21 October 2026. This page reports no account test. The rules described apply to Vietnam Airlines Lotusmiles accounts; other frequent flyer programs are not covered here.

1. Vietnam Airlines Lotusmiles program homepage and miles menu, checked 21 October 2026
2. Lotusmiles Terms and Conditions, checked 21 October 2026
3. Vietnam Airlines guide to reinstating expired bonus miles, checked 6 October 2026
4. Vietnam Airlines guide to extending bonus miles, checked 6 October 2026