How to join Etihad Guest: eligibility and enrollment

Who can join Etihad Guest?

Etihad Guest is open to any individual who is at least two years old, subject to local laws. [2] It is not open to companies, trusts, partnerships or other entities, and membership cannot be transferred. [2]

An applicant under 18 must have the enrollment form completed by a legal parent or legal guardian. [2] Only members who can enter into legally binding contracts under applicable law may redeem Etihad Guest Miles. [2]

Every application needs a unique email address that is not already used by a member, and an email address is mandatory for a child under 13. [2] Etihad may accept or reject any application at its sole discretion. [2]

How do you enroll in Etihad Guest?

1. Complete and submit the enrollment form with all mandatory details; submitting it indicates that you accept the Etihad Guest terms. [2]
2. Provide a unique email address that no existing member already uses; for a child under 13, an email address is required. [2]
3. Choose a secure password when applying; for a manual enrollment such as a paper form, Etihad sends an email with a link to set the password. [2]
4. After you sign up, activate the account before earning or spending miles. [1]
5. If Etihad accepts the application, membership starts on the date the form was submitted through the Etihad Airways website, the Etihad Guest Service Centre, or as directed on the form. [2]
6. If Etihad rejects the application, any Etihad Guest Miles or Tier Miles that might otherwise have accrued become null and void. [2]

What charges do the Etihad Guest terms set out?

The Etihad Guest terms set out the following charges for specified replacement services, subject to the exceptions shown. [2]

What account terms apply after you join?

The Etihad Guest Card is not a credit card and is used for identification only; it remains Etihad Guest property and must be returned when requested. [2] Members must protect the card, Etihad Guest number, login credentials, devices and active sessions from unauthorized access, and must not disclose the password to anyone. [2]

Etihad says it is not liable for unauthorized third-party access, including unauthorized award transactions, except as applicable law provides, and it may review a request to re-credit an unauthorized mileage withdrawal made within three months. [2]

You may cancel Etihad Guest membership in writing at any time; once Etihad receives the notice, all Etihad Guest Miles and Tier Miles in the account expire immediately, subject to the Family Membership provisions. [2] Etihad may terminate membership after 36 continuous months of account inactivity. [2] You must provide a valid, current mailing address and email address and notify Etihad of changes through the Etihad Guest Service Centre or website. [2]

Exceptions and limits

• Applicants under 18 need a parent or legal guardian to complete the form, and under-18 Flight Reward redemptions need that parent or guardian's consent. [2]
• Eligibility is subject to local laws. [2]
• An application may be rejected at Etihad's sole discretion, and miles that might have accrued on a rejected application are void. [2]
• Membership is individual and non-transferable, so a company, trust or partnership cannot hold an account. [2]
• If more than one Etihad Guest number is assigned by error or oversight, Etihad combines the accounts, removes duplicated bonuses, benefits, miles and Tier Miles from the same activity, and terminates the other accounts. [2]

Frequently asked questions

Can I join Etihad Guest if I am under 18?

Yes. Anyone aged at least two can apply, subject to local laws; if you are under 18, a legal parent or guardian must complete the enrollment form for you. [2] Redemptions require legal capacity, and under-18 Flight Reward bookings need parental or guardian consent. [2]

What charges apply to replacement cards and luggage tags?

The terms set a charge of 500 Etihad Guest Miles for a replacement Etihad Guest card and 1,000 Etihad Guest Miles for replacement luggage tags; replacing both at the same time carries a combined charge of 1,250 Etihad Guest Miles where applicable. [2] Gold members can receive a free card replacement once in a 12-month period, and Platinum and Emerald members can replace cards and luggage tags free of charge. [2]

Can I claim flights taken before I joined?

You can earn Etihad Guest Miles for flights taken up to three months before enrollment when the flight was operated by Etihad Airways, by submitting a claim. [2]

Can a company or trust join Etihad Guest?

No. Membership is open only to individuals, not companies, trusts, partnerships or other entities, and it is not transferable. [2]

What happens if Etihad rejects my application?

Etihad may accept or reject an application at its sole discretion. [2] If your application is rejected, any Etihad Guest Miles or Tier Miles that might otherwise have accrued are null and void. [2]

Related pages

Read next: the Etihad Guest program overview, Etihad Guest status guide, partner earning guide, award booking guide, and guide to buying Etihad Guest miles. For definitions, see the frequent flyer glossary.

Sources

Sources checked on 21 October 2026. This page reports no account test. This guide covers Etihad Guest only; other programs, including Emirates Skywards, are not covered here.

1. Etihad Guest program page, checked 21 October 2026
2. Etihad Guest terms and conditions, checked 5 October 2026